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Floating Point Support in Win98

Posted on 2002-06-26
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Last Modified: 2013-12-28
Hi,

I was working as an Insurance rep and had to load all of the Win98 updates to run their quotation and client management systems. After loading them all I keep getting the error Floating Point support not loaded, this occurs if I try to use Tools, Internet Options, Privacy (make changes), Apply.

Can anyone explain why? and how to permanently cure this problem? Thanks.

Saleem-Valentino
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Question by:Saleem-Valentino
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by:jatcan
ID: 7111335
Don't know if this helps or not but here it is anyway's...

C Run-Time Errors R6002 through R6025
The following descriptions cover C Run-Time Errors R6002 through R6025 for mixed-language programming:

C Run-Time Error R6002
floating-point support not loaded
The program needs the floating-point library, but the library was not linked to the program. One of the following may have occurred:

The program was compiled or linked with an option (such as /FPi87) that required a coprocessor, but the program was run on a machine that did not have a coprocessor installed.
A format string for a printf or scanf function contained a floating-point format specification, and the program did not contain any floating-point values or variables.
The compiler minimizes a program's size by loading floating-point support only when necessary. The compiler cannot detect floating-point format specifications in format strings, so it does not load the necessary floating-point routines.
Use a floating-point argument to correspond to the floating-point format specification, or perform a floating-point assignment elsewhere in the program. This causes floating-point support to be loaded.
In a mixed-language program, a C library was specified before a FORTRAN library when the program was linked. Relink and specify the C library last.
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by:jatcan
ID: 7111351
The above taken from here:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/vccore/html/R6002.asp

and also you may get a much better response if you post this in the programming thred found here:

http://www.experts-exchange.com/winprog/

AND, contacting the developer of the program you are using for quotation and client management systems (or programs) may also be in order...

Cheers.
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Author Comment

by:Saleem-Valentino
ID: 7111380
Jatcan,

Thanks you may have a point, however it does not help me since I am not compiling the programs, they were all provided by either MS or RBC Insurance. However it is possible I suppose that they did not define the necessary variables correctly in one of their patches?

SV
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by:jatcan
ID: 7111387
The above taken from here:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/vccore/html/R6002.asp

and also you may get a much better response if you post this in the programming thred found here:

http://www.experts-exchange.com/winprog/

AND, contacting the developer of the program you are using for quotation and client management systems (or programs) may also be in order...

Cheers.
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Expert Comment

by:jatcan
ID: 7111477
I suppose it is possible that one of thier patches caused this. You can always try to un-install the patches, one at a time and see if the situation reveres itself...if you received the patches from MS, through windows update, then you can try this first:

go to the windows up date site. After the scan, you will see a tiny link near the top of the page that says "Show Installed Updates", click it. After it is through loading you can see an un-install option for those updates that CAN be un-installed (some can't)...AND, contact the developer's of the RBC programs and report the error to them so they can investigate...

Cheers.
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Author Comment

by:Saleem-Valentino
ID: 7111497
Hi Jatcan,

The problem does not appear to be affecting anything seriously so the solution of uninstalling the patches does not appeal. I have already posed the question of RBC programmers 3 weeks ago and have had no response to date!

Thanks anyway for trying. Does anyone one else think they have an answer?

Have a good one

SV
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by:SysExpert
ID: 7111842
I would try doing a Start - SFC and have it fix any broken system files.
All pentiums have support for co-processors built in, so it is probably a software problem.

If possible, , try to change the order of the patches.
I would think the problem is with RBC though.

I hope this helps !
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Expert Comment

by:mikesg
ID: 7112585
Actually, it could be more simple than you think, I would check which version of internet explorer I am currently using and see if the application is compatible with that version.  Then make sure everything is compatible with win98.  Sounds like a browser problem to me!  Update to a newer version or Download an older version i.e. 5.0 and save it to a file and uninstall your current version. Reinstall and apply as needed.  Don't do this: "reinstall windows"  I call tech support sometimes just because I get lonely.  And thats what you might get.
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by:jatcan
ID: 7114105
Good Point MikeG. Just what version of IE are you using Saleem-Valentino?

Curious.
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by:Saleem-Valentino
ID: 7115310
Hi

I am using version 6.0 with all upgrades and patches to date.

SV
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by:jatcan
ID: 7116051
Try doing a repair on internet explorer. use add/remove programs applet in control panel and click on internet explorer, then add/remove, then select the repiar radial button, then click OK..wait until it's through, test.

Also, this may help. The error, I'm finding can occur in numerous circumstances and is directly related to programming. MOST of the articles I am finding relate to java or java programs when seeing this error. With that in mind:

http://www.microsoft.com/java/vm/dl_vm40.htm
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by:Kyle Schroeder
ID: 7116872
I suspect this is a software error with the accounting application (which has replaced a Win98 system .DLL file) or floating point support has been disabled in Device Manager (due to a bug in initial Pentium II processors).

Also make sure Active Desktop is disabled on the Win98 system (right click Desktop, uncheck "Show Web Content")

There is an option in Device Manager to disable floating point operations.  It is on the properties for Numeric Data Processor (I think, or floating point something) that lets you disable the FPU of the processor).  Newer systems shouldn't have a problem with this though, so its somewhat unlikely...

-dog*
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Author Comment

by:Saleem-Valentino
ID: 7131920
jatcan,

I tried the repair and this has improved performance, though it has not solved the problem. The application is supposed to run in all versions of Windows from 98 up. Personally I think it is probably a corrupt dll, but which one. I do not want to have to re-load Windows in its entirety.

SV
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by:jatcan
ID: 7132014
You can also run system file checker by typing "sfc" into the run line on the start menu. You may need to have a OS setup disk handy in the case of corrupted .dll's...also, the installation of the "in-house" software may have installed outdated or invalid file versions, sfc will resolve any win98 files but you may need to re-install "in-house" software in order to restore any corrupted .dll's developed specifically for that application AND in doing so you may re-corrupt win98 system files....maybe you should use the utilities found here to monitor the system:

http://www.sysinternals.com/ntw2k/source/regmon.shtml

and

http://www.sysinternals.com/ntw2k/freeware/procexp.shtml

and

http://www.sysinternals.com/ntw2k/freeware/handle.shtml

and

http://www.sysinternals.com/ntw2k/source/filemon.shtml

Using the above four programs (all free downloads) you should be able to track registry changes, which process's are running and which process's are using what files, and what files are loaded pressently, .dll's,.vxd's etc,etc,etc....

so you would uninstall everything except windows of course, then reboot, then run al of the above programs, then install the in-house software, on at a time, noticing which registry entreis are being made, added to or changed, which files are being added to the system or overwritten, and after installation, which files a process's are being run and/or affected when running a specific software...this is really administrative and/or developer taskss and if you're not familiar with these types of tasks I suggest you get a programmer to do this for you...

Cheers.
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Author Comment

by:Saleem-Valentino
ID: 7132826
Hi guys,

I have tried sfc and thereare no corrupted files, so I rather think it must be an update that is or was corrupt, or maybe I downloaded them in the wrong order? However this will be a major undertaking to detect. I will let you know if and when I finish doing it.

SV  
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by:jatcan
ID: 7137483
I hope this resolves the situation but MOST likely it is a problem with the in-house developed software.

Cheers.
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Author Comment

by:Saleem-Valentino
ID: 7144568
I have resolved the problem by re-installing Windows 98 over my existing system, it performed its own backup. Everything now functions normally and correctly! I am still not sure where or how the problem first arose but the solution was to reinstall Windows.

Cheers and thanks for your thoughts.

SV

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by:jatcan
ID: 7145729
SO, by re-installing windows you have overwritten and negated all those "patches" you didn't want to install. Before you go all hog wild updating windows again, I suggest you you take things one patch at a time. Starting with the security patches. Install one and use the system for a few days. If all is well, then do another. So glad you have you situation resolved. Took some time and you persistence in finding a solution other than re-installing windows was inspiring. Sometime though, it is the faster solution. Be careful when you re-apply all those MS updates you were talking about in an above post.

Cheers!
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Author Comment

by:Saleem-Valentino
ID: 7145896
Hi Jatcan,

Apparently not, when I visited Windows update it lists my version as current and not needing any updates. I actually believe that this is not true. It seems that they still have the old list of patches that I downloaded. Not that I care anymore since the immediate problem has been resolved. God only knows what junk (i.e. unneeded files) I am now carrying though.

Do you know of any good cheap utilities I can use to delete unused files?

SV
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by:jatcan
ID: 7146167
Most people I hear from say that Norton System works is pretty good, I personally would NEVER install any so-called system cleaner-I don't trust 'em at all. If it's working OK now, I'd leave it for sure. If it isn't broke, don't fix it. However, here is the URL to a site with MOST of the more popular system cleaners as shareware...most are fully functional timed demos or "nag-ware":

http://www.5star-shareware.com/Utilities/Uninstallers-Cleaners/Uninstallers-Cleaners1.html

Cheers.
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by:Computer101
ID: 7376181
Hello all,
I am Computer101 from Experts-Exchange and also an expert within this topic area. This uestion has been open a long time.  What I am going to do is allow feedback from the questioner and xperts.  If it is not resolved, I will delete or accept an answer based on the info I have been given, Experts, feel free to offer input.  I will monitor these questions for a period of 5-7 days and come back and evaluate.  I will have another moderator (who is also an expert in this topic area) look at the question also to ensure we do the right thing for this question.

Thank you
Computer101
E-E Admin
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by:Kyle Schroeder
ID: 7379099
C101:
It appears that Saleem resolved the problem himself by reinstalling Win98.  PAQ it I suppose.

-dog*
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Computer101
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