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Internet explorer 6.0 unable get on to a secured page

Posted on 2002-06-26
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Last Modified: 2008-03-17
I have microsoft Internet explorer 6.0 and I am
unable to get on any secured site/page. I get
the message "The page cannot be displayed"

Please help me solve this problem.

Thanks
0
Comment
Question by:freddymac
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11 Comments
 

Expert Comment

by:niallmerrigan
ID: 7113746
OK .. try this

In IE

Click Tools / Internet Options

Click Security

And Select Internet and click Custom Level

Scroll downt o the bottom and check to see if the Annoymous Login is checked .. if it is then IE will be default try to use and annonymous account to login

Instead check Prompt for Username and Password .. that will force the AUTH for you

This will possibly sort out that problem but without anymore detail I cant help you

Other things to check .. does the site require 128bit encryption and do you have that installed ??

0
 

Author Comment

by:freddymac
ID: 7114257
I tried all the option in
User Authentication -> Logon

None of them is working

I get the error when I try to connect any secured site/page.

I am having Window NT server (v 4.0) service pack 6
on my machine.

Please help
 
0
 

Expert Comment

by:niallmerrigan
ID: 7114280
Is it only HTTPS that is causing problems or when you go to any page that requires a username,password either through HTTP_AUTH or NT Challenge Response?

0
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Author Comment

by:freddymac
ID: 7114543
Other sites I can browse, only sites which require
user name and password it gives the problem. After
giving the username and password it gives the
error. For eg. I was trying to do my credit card payment.
This error is not only of a particular site. The error
comes for every site which require a secure connection.

Following is the content of the error page

=========================================================
The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

Please try the following:

Click the  Refresh button, or try again later.

If you typed the page address in the Address bar, make sure that it is spelled correctly.

To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
If your Network Administrator has enabled it, Microsoft Windows can examine your network and automatically discover network connection settings.
If you would like Windows to try and discover them,
click  Detect Network Settings
Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.
If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
Click the  Back button to try another link.

Cannot find server or DNS Error
Internet Explorer  
==========================================================

0
 

Expert Comment

by:niallmerrigan
ID: 7114585
can you do me a favour

What are your internet encryption levels .. as in click Help/About IE and you will see the IE version.  Maybe you dont have suffecient encryption levels

Also are you accessing through a proxy server

0
 

Author Comment

by:freddymac
ID: 7114622
I am not accessing through a proxy server. Its the pc
at my home and my internet service provider is NetZero.

In the help about IE i get the following

Version            : 6.0.2600.0000IS
Chiper Strength    : 128-bit
Product id         : 55736-951-0707482-04244
Updated Version    : Q321232
This is a customized version of Internet Explorer

0
 

Author Comment

by:freddymac
ID: 7114634
I am not accessing through a proxy server. Its the pc
at my home and my internet service provider is NetZero.

In the help about IE i get the following

Version            : 6.0.2600.0000IS
Chiper Strength    : 128-bit
Product id         : 55736-951-0707482-04244
Updated Version    : Q321232
This is a customized version of Internet Explorer

0
 

Expert Comment

by:niallmerrigan
ID: 7115820
Ok, if you see the last line of the error message you will see somethinjg about settings in your security (Tools/Internet OPtions/Adavanced)

Can you just try using all protocols rather than just any singular one.

0
 

Author Comment

by:freddymac
ID: 7117707
I tried that 'Tools/Internet OPtions/Adavanced' option given on the error page at the very first instance I got the error message. It did not work

0
 

Accepted Solution

by:
niallmerrigan earned 100 total points
ID: 7121869
Bummer, i am totally stumped at the moment then .. i will look at some more scenarios and hopefully come up with something
0
 

Author Comment

by:freddymac
ID: 7123794
Thanks Niallmerrigan for your attempt to solve the problem.

I upgraded my machine to Windows 2000 advance server
and the problem disappeared.

0

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