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AutoExec.main Error

Posted on 2002-06-27
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Last Modified: 2008-12-18
Windows 98 box running Office 2000.
Everytime Word, Excel or another app that is part of the Suite is opened or closed a pop up appears stating there is an error in the AutoExec.main. Click OK and all goes well. I cannot seem to pinpoint the cause of the error.
I have tried disableing NAV etc., but to no avail.
Any comments would be appreciated. A fresh re install did not help either.
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Question by:innerconx
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13 Comments
 
LVL 23

Expert Comment

by:slink9
ID: 7113293
You may want to do a Reapir on Office.  Start-Settings-Control Panel-Add/Remove-Office2k-Repair.
Have you checked for viruses with a current signature?  The stuff I found about autoexec.main pointed to the Melissa virus.  You can run a free, updated scan at http://housecall.antivirus.com
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Author Comment

by:innerconx
ID: 7113323
Yes to all of the above, that's what is so puzzleing.
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LVL 2

Expert Comment

by:nfernand
ID: 7113450
Hi... some Office documents can have macros that can be triggered when they are opened or closed. Check you normal.dot and book.xlt files.

Bye
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LVL 44

Expert Comment

by:bruintje
ID: 7113697
indeed seems like the melissa virus and a security bulletin on this can be found here

http://www.ciac.org/ciac/bulletins/j-037.shtml

but it seems a but dated to spring up now and especially with a virus checker on

you can also try regedit

and look for the melissa signature there in a find if found then just throw ONLY that key away

if that still doesn't help look into the startup directory under the office program directory

HAGD:O)Bruintje
0
 

Author Comment

by:innerconx
ID: 7114615
Once again, did the registry check for Melissa as well as a deep scan with updated virus definitions. All negative results for Melissa. This was the first thing I checked on this customers machine.
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LVL 44

Expert Comment

by:bruintje
ID: 7114635
what about starting the office programs with the SHIFT key still get the error?

the shift key should supress all automatic code at startup

as nfernand said have you checked the templates?
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Author Comment

by:innerconx
ID: 7114957
The SHIFT Key still generated the error. I will however check the template for bogus code.
0
 
LVL 44

Expert Comment

by:bruintje
ID: 7166491
Hi innerconx, any update on this?
0
 
LVL 44

Expert Comment

by:bruintje
ID: 7250081
Hello innerconx@lc, what came out the test?
0
 

Author Comment

by:innerconx
ID: 7250197
In the end, I dumped all of their templates and macros, which solved the problem. Shortly thereafter they lost their drive due to a mechanical failure, and of course they never listened to me about doing back-ups.
In fact I expanded their network today and FINALLY got them to invest in some imaging software and a dedicated back up drive.
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LVL 44

Expert Comment

by:bruintje
ID: 7250209
hehe so a corrupt drive or something ? at least you can go on now because this problem is *solved* by itself

what to do with the Q?

i would say
-PAQ and a refund of the points

:O)Bruintje
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LVL 1

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Computer101 earned 0 total points
ID: 7349292
Question placed in PAQ

Computer101
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LVL 1

Expert Comment

by:maduko
ID: 23203918
This error is caused by Acrobat's PDFwriter macros. One cause for this error is uninstalling Acrobat.

To fix it look in the Microsoft Office directory and check the startup and XLstart folders for leftover PDF Writer files. Uusually you can just delete them to cure the error.
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