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sound card problems

Posted on 2002-06-28
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Last Modified: 2010-04-25
I installed an old sound card in an equally old computer.  The card is an ensoniq 1370 sound card and the computer is Gateway P5 166.  Now when I boot the machine I get the Windows startup sound, but when I use winamp to play a mp3 song it shows that the player is playing...but no sound.  I went into the control panel and checked the multimedia icon and found that under audio there is "NONE" listed.  I reloaded the driver and still get the same problem.  There are no error messages or "!" in the system folder. What can I do?
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Question by:charliebcc
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11 Comments
 
LVL 7

Expert Comment

by:sorgie
ID: 7117141
Was the drop down list active and did you check to see if yor device was listed?? Or nonewas the only entry
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Author Comment

by:charliebcc
ID: 7117154
None was the only listing.  There wasn't any listing in the drop-down menu. Blank.
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LVL 7

Expert Comment

by:sorgie
ID: 7117303
http://support.gateway.com/support/drivers/getFile.asp?ref=step&id=4229

here a download site for your sound drivers try these.
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Expert Comment

by:cwhitby
ID: 7121468
Check that there are no hardware conflicts in the device manager (right click my computer - properties - Device manager)
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Author Comment

by:charliebcc
ID: 7127600
sorgie

I downloaded the files and ran the setup program and it still does not work.  In fact it loaded Sound Blaster drivers onto the machine.  I have an ensoniq card in there.
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LVL 27

Expert Comment

by:Asta Cu
ID: 7149042
Has anything changed?  What is your Operating System/version?

I'd suggest rebooting in SAFE MODE, removing all items related to sound card; then go to Control Panel, Multimedia and remove any related joysticks shown; then reboot and rediscover, having your Windows disk and updated drivers for your actual "in use" sound card handy for the Add Hardware process.

I'd also confirm that you're not loading anything from the autoexec.bat, config.sys files or win.ini load= run= statements that refer to invalid items.

Once you've got it reinstalled and drivers there, make sure you check "preferred devices" ...

Asta
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LVL 27

Accepted Solution

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Asta Cu earned 400 total points
ID: 7149049
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Author Comment

by:charliebcc
ID: 7149309
Thanks for the advice.  Right now I am in Norway and the machine in question is in New Jersey, USA.  This makes it a little difficult to work on it at the momemt :) I will be back in the States next week and wiil try your suggestions then.  Thanks for all you help.

Charlie
 
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LVL 27

Expert Comment

by:Asta Cu
ID: 7149346
Sounds good, Charlie.
":0) Asta
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Author Comment

by:charliebcc
ID: 7166137
It works.  Thanks for the advice on both comments.
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LVL 27

Expert Comment

by:Asta Cu
ID: 7166611
Great news, thanks, Charlie.
":0) Asta
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