pallidin
asked on
Dial-up Modem Diagnostics
A client has an issue with her 56k dial-up modem, doesn't connect at all, but did connect the other day. Physical connection is OK and a regular phone at that location works just fine. No further elaboration; the following inquiry is general and to be applied in my work on all modems.
1) Apart from the Windows Control Panel self-test, what other special tests can be run(DOS or Windows based)
2) Are there third party utilities available which excel at modem testing? If so, which ones and why?
3) What else might I do to correct a flaky modem problem?
1) Apart from the Windows Control Panel self-test, what other special tests can be run(DOS or Windows based)
2) Are there third party utilities available which excel at modem testing? If so, which ones and why?
3) What else might I do to correct a flaky modem problem?
LeeTutor
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Besides the above advice, I would suspect that the modem was damaged, possibly by an electrical storm. Happens all the time if surge protectors are not used on the modem line.
I hope this helps !
I hope this helps !
ASKER
OOooo... 2 for two on my Q cleanups for Zoplax. Great job!
Also, SysExpert brought-up an excellent point, so when I get my new mothly allowances of points I will send SysExpert a "thank-you" amount for bringing up an often overlooked aspect.
Thanks to both.
Also, SysExpert brought-up an excellent point, so when I get my new mothly allowances of points I will send SysExpert a "thank-you" amount for bringing up an often overlooked aspect.
Thanks to both.
Just so that you know :
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You can open up new questions with points for each expert with a subject like " For xxxnname" for help with...
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to distribute the points in any manner you think is proper.
This is especially true when you think you have received good information from more than one person.
Also see https://www.experts-exchange.com/jsp/cmtyQuestAnswer.jsp
I hope this helps !
To distribute points you can accept a comment as an answer or
You can open up new questions with points for each expert with a subject like " For xxxnname" for help with...
, and notify the experts here of what you did and perhaps even provide the links,
or
You can put in a request to
https://www.experts-exchange.com/jsp/qList.jsp?ta=commspt
to distribute the points in any manner you think is proper.
This is especially true when you think you have received good information from more than one person.
Also see https://www.experts-exchange.com/jsp/cmtyQuestAnswer.jsp
I hope this helps !
ASKER
To SysExpert: Thanks for the info regarding the ways to split points. Very helpful.