asked on

Removing AOL

hi experts,

i have some bad files that are screwing up my AOL. i want to remove this and reinstall but when i go to my control panel and add remove programs when i click AOL i get a message that say "demo version only run on the computer they were set up on" and i dont get an option to remove. Is there any other way?

hewittg

Some info here. You can remove the registry keys that deal with AOL and delete the directories.

Glenn

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q298499

rayt333

If you are wanting to reinstall it then why can't you install it over top of the current install? This should replace any missing or corupted files.

rralph

ASKER

i tried that but it didn't work, so aol suggested removing the first copy going into the registry did not delete it. My aol connects fine but i cannot view a web page but either typing it in or clicking on a link, can this be a problem with internet explorer (although my internet explorer is working fine)

ASKER CERTIFIED SOLUTION

rayt333

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LRI41

I would suggest going into the program folder and opening
up the AOL Folder and look for an uninstall exe in there and double click on it.

rralph

ASKER

thanks for your help....problem resovled

LRI41

Mayby I am mistaken, but I thought the purpose
of thiw site is not only to help others, but
also, to learn something. What was the fix???

LRI41