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How do I stop an installation when I don't have the CD? Help!

Posted on 2002-07-01
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Last Modified: 2010-04-13
While browsing the web, I was prompted to install a language pack in order to view a document.  I answered "yes", but it required the Office XP disk in order to complete.  I don't have the CD (lost it).  

Now, every time I launch MS Office (Word, Excel, etc.) this application attempts to install itself and then craps out when it doesn;t find the CD-ROM.  How can I stop it from doing this?  I don't WANT to install this!
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Question by:Silas
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6 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 7123461

In addition Cleanup the startup stuff. For  NT or win2k,
Download the Startup COP a free pcmag utility from
http://www.zdnet.com/downloads/stories/info/0,,77594,.html
 Run it and it will show you everything that is listed in all the possible startup
 places, and allow you to disable things one at a time until the problem is eliminated.
 A lot of probelms are caused by excess old baggage - programs that have not been properly  un-installed. Startup Cop will eliminate leftovers and un-wanted programs that you no longer want.
Older Antivirus programs and Norton Utilities have been known to cause problems
try disabling them also !

I would run the Start-windows update to make sure that you have the newest updates.

I hope this helps !
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LVL 44

Expert Comment

by:CrazyOne
ID: 7123868
Download the Windows Installer CleanUp Utility from the following Microsoft Web site:
ftp://ftp.microsoft.com/softlib/mslfiles/msicuu.exe 


The Crazy One
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CrazyOne earned 100 total points
ID: 7123894
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Author Comment

by:Silas
ID: 7124631
I downloaded the cleanup utility and have tried the startup cop, but this is still happening.  Office wants to install this language pack, so it automatically launches a setup routine every time I open an Office application -a routine that will fail every time.  Startup cop allows me to prevent this from installing when the computer boots up, but I still have this routine launch when I open programs.  Any other ideas?
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LVL 63

Expert Comment

by:SysExpert
ID: 7125117
Using Startup cop, can you find the name of the program , and simply rename it, and see if this resolves the problem ?

If it is a macro located in one of the OFFice directories, then simply remove it.

I hope this helps !
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Expert Comment

by:makiz
ID: 7125126
yes!just reinstall you operating system!
or better you might search the registry hkey_local_machine_software and open the software and see if you have any record that links to problem!!!
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