Reinstall Woes - no modem works
Posted on 2002-07-03
Recently I needed to reinstall my OS on my newest comp, a
1.7 gig Athlon. To my suprise the internal modem was not
found (USR 2976 voice) and no amount of trials would make
Then I tried an external 56K USR modem that worked flawlessly on another Athlon. It too would not work. Have installed from the USR web site mdmusr01 which is to be
used specifically with this modem.
It says the modem is functioning but when I attempt a
connection it says: Error 797 - The connection failed because the modem (or other connecting device) was not found. Please make sure that the modem or other connecting
device is installed !
The modem is on com 1
I get similar things when attempting to install and use the internal modem (USR 2976). At one time this modem DID
work, as shipped to me with no problems whatever.
Now nothing works period !!! I am using Windows 2000 Professional.
The computer was made by United Micro and beleive me their
tech support is the pits ! I have emailed USR about it but
have had no reply as yet. The comp uses an Abit KG7 motherboard with 1.5 gigs of DDR ECC Registered ram.
Anyone have any suggestions what is keeping either of these modems from working ? I would assume with an install
that they would immediately function - not so for either one of them. Never had a modem fail under these circumstances and I own two other computers - one being an
old Pentium Pro, which I am using at the moment with an
OLD USR 28.8 internal modem and which is detected all day
long - even on a reinstall.
Any suggestions are welcomed, however I'd hope not to see
the need to open the case as I am physically challanged
due to having MS.