SR-1 tries to install over and over again.

Posted on 2002-07-03
Last Modified: 2006-11-17
I recently updated my computer with Visual Studio .Net and Office XP.  I left Access 2000 on the machine.  Now ever time I come up with Access 2000, it tries to install Office 2000 SR-1.  The problem is, that I already have SR-1 installed (If I go help about it shows SR-1)

If I try to install SR-1 manually, It says it already installed.

Now every time I load access, before I see Access (much before any database is loaded) it promps me to install SR-1.

Any ideas on how to solve the problem would be greatly appreciated.

Question by:LJG
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Expert Comment

ID: 7129379
Are you using NT? I had similar problem when upgrading to Access 2K. It was because when I installed, I didn't have admin permissions. Think this meant that it couldn't write to the registry. Try installing via an account with admin permissions on the machine.

Hope this helps, Jon

Author Comment

ID: 7130628
Thanks for the answer.  I'm using WinXP and I didn't have the problem after I installed Access 2000, not until I install Office XP and Visual Studio .Net.


Accepted Solution

JonSims earned 100 total points
ID: 7145599

Sorry it took so long to get back to you.

I think that WinXP is pretty much the same - I have it installed at home - in that it's a mix of the best of NT & Windows 9x... well, that's what it says on the box! Still, probly worth trying installation as administrator in XP - or did the account you used already have admin rights?

Another question - have you tried installing SR1; I mean letting it run all the way through, when it prompts you to do so on trying to open Access. Does it tell you then that it's already installed? Is that what you mean when you say that you tried to install it manually?

See if that helps. I'll try to respond a little quicker next time - sorry!


Author Comment

ID: 7145855
Thanks for working with me.  I tried a number of different things, however the one that worked wast to uninstall and re-install Access 2K.  


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