Cannot synchronize with Exchange 2000 server using outlook!
Posted on 2002-07-03
Can anyone help?
I have 4 users out of 25 who cannot synchronize with exchange. Some background info:
The users are set up to dial into our server and login using a RAS setup. They are using Windows 2000 Pro and Outlook XP(although the problem still occurs in outlook 98). They establish a connection first and then load outlook in offline mode and click send an recieve.
21 of the users do this fine, 4 cannot sync ever over dial up, If I connect the 4 over the LAN via network cable it works.
After all my testing and reading I still have not come close to getting it working. I have one theory and that is that it is related to the Laptops. The 4 users that have the problems all have Toshiba TE2000 laptops. All other users have Toshibas of various models.
What should I be looking at on these laptops to fix this problem?? Any ideas, comments, guesses ANYTHING! would be great.
Thanks in advance