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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 3759
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Passport/Hotmail Password reset

My password has suddenly stopped working
When I try to reset it, there is normally a "secret question" - in place of this it now says "TOO LATE ALREADY GOT THAT"
Any ideas how to fix this?

Sorry - I should have explained thqat I am not a complete idiot.
I am protected by both Norton and ZoneAlarm.
I have contacted Microsoft and they have no idea what caused it.
I have got my address back but all mail has vanished
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londonpete
Asked:
londonpete
2 Solutions
 
stevenlewisCommented:
scan you rmachine for viruses with an up to date virus program and scan fro trojans
http://www.simplysup.com/tremover/
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StealthFalconXCommented:
If that does not work either by scanning your computer for viruses, also try sending getting in touch with Hotmail technical support and explain your situation.
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ComplyCommented:
Someone stole your password and changed it. There is a Autobot crack out there so someone can have it sent them your password.
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CleanupPingCommented:
londonpete:
This old question needs to be finalized -- accept an answer, split points, or get a refund.  For information on your options, please click here-> http:/help/closing.jsp#1 
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John Gates, CISSPSecurity ProfessionalCommented:
Do you need further assistance with this question?

Dimante
0
 
John Gates, CISSPSecurity ProfessionalCommented:
No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area
Please leave any comments here within the next seven days.

PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!

Dimante
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