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londonpete

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Passport/Hotmail Password reset

My password has suddenly stopped working
When I try to reset it, there is normally a "secret question" - in place of this it now says "TOO LATE ALREADY GOT THAT"
Any ideas how to fix this?

Sorry - I should have explained thqat I am not a complete idiot.
I am protected by both Norton and ZoneAlarm.
I have contacted Microsoft and they have no idea what caused it.
I have got my address back but all mail has vanished
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stevenlewis

scan you rmachine for viruses with an up to date virus program and scan fro trojans
http://www.simplysup.com/tremover/
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StealthFalconX

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londonpete:
This old question needs to be finalized -- accept an answer, split points, or get a refund.  For information on your options, please click here-> http:/help/closing.jsp#1 
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Dimante
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