Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Using the address book disables the Menu and tool bars

Posted on 2002-07-04
4
Medium Priority
?
156 Views
Last Modified: 2010-04-08
Whenever the user selects an address from the address list instead of typing the emails address in, the menu and tool bars in the email window are disabled.

When the user types in the address everything works fine.
When he clicks on the TO button and selects the address,
the tool bar button and menu bar options will not respond to the mouse or short cut keys.

We have uninstalled and reinstalled outlook 98 and office 97 but the problem does not go away.

This one has me stumped.

Any suggestions, things I may have missed, drugs to stop me from caring..?
0
Comment
Question by:Russell_Pollard
  • 2
4 Comments
 
LVL 8

Expert Comment

by:steinmto
ID: 7130822
Search your drive for a file called outcmd.dat and rename all that you find.  Then when you open outlook it will recreate the file.

Tom
0
 
LVL 8

Accepted Solution

by:
steinmto earned 200 total points
ID: 7130842
Search your drive for a file called outcmd.dat and rename all that you find.  Then when you open outlook it will recreate the file.

Tom
0
 
LVL 44

Expert Comment

by:bruintje
ID: 7347169
Hello Russell_Pollard

this question is open for more then 2 months
time to clean up
if not stated otherwise

my recom will be
-PAQ
-points to steinmto
-this will be finalized by an EE Moderator
-with no further update (26.10.2002)

PLEASE DO NOT ACCEPT THIS COMMENT AS ANSWER

HAGD:O)Bruintje
posted by ToolzEE v1.0
0
 

Expert Comment

by:Jgould
ID: 7375441
Question has been closed as per recommendation

JGould-EE Moderator
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
MS Outlook undoubtedly is the most widely used email client.Its user-friendliness, cost effectiveness, and availability with Microsoft Office Suite make it the most popular email application.  Its compatibility with Microsoft applications like Exch…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Suggested Courses

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question