Access Denied error message when starting exchange 5.5 administrator
Posted on 2002-07-05
I have searched Microsofts knowledge base and used various articles to attempt to correct the problem I have but none work.
The articles include Q256986,Q170472 and Q288952.
The problem I have is as follows: I have setup up a dummy server with Small Business Server 4.5 and Exchange 5.5 installed. This server is set up to replicate our main server, it has the same IP address, computer name, site name, organisation name and service account log on details for exchange, plus it's not connected to a network. This is so we can take the main server off the network for maintenance and attach the dummy server.
What I am attempting to do is copy over the exchange mailboxes from the main server to the dummy server. I have tried using NT4's back up and restore facility for exchange to copy the directories, which didn't work. I have also tried simply backing up and restoring to the dummy server the following directories:
When I then try to open the Exchange administrator it comes up with the following message:
A connection cannot be made to the microsoft exchange server.
You do not have permissions required to complete this operation.
ID no: DS_E_INSUFFICIENT_ACCESS_RIGHTS
I have tried various options suggested in the microsoft knowledge base (see atricle numbers early) and none work.
The exchange system attendant service and directory service start ok but the exchange information store fails to start with the error message:
returned service specific error 4021.
Can you HELP!!!!!