I wanted to find out if anyone could direct me to a site that can help in formatting a hard drive and then reinstalling the O/S. I have a friend that owns a Cyber Max computer and recently he ran into bad cluster problems on the hard drive. I tried to use my limited knowledge to help with no real success. I ran scandisk and it showed four bad clusters, then it ran a part of scandisk to repair the clusters, unitl finally it said the clusters were unrepairable(a cluster in a certain sector was unrepairable). I wanted to at least try to format and reinstall to see if this helps before he goes out to buy another hard drive. I did a clean install myself, with the help of a technician, several times. I just didn't know if there were different procedures for different computers, etc.. Any other suggestions would be appreciated..