Solved

SMTP problem with mail bouncing back

Posted on 2002-07-07
2
243 Views
Last Modified: 2010-03-05
Greetings,

We have decided to host our own mail using our existing exchange server. I made the changes to our domain record at network solutions to point back to our external IP address.

I contacted our hosting company that hosts our domain and made the changes to the A record and MX record. on the MX record It reads:

tdcb.com. MX IN 1800 exchserver.tdcb.com

our exchange server is named "exchserver" but our local domain is tdcb.local so it's exchserver.tdcb.local. do i need to change the MX record to look like:

tdcb.com. MX IN 1800 exchserver.tdcb.local


The problem is when I send mail to a account on our exchange server it gets bounced back with:

========================================================= This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

bnelson@tdcb.com

Reporting-MTA: dns;hotmail.com Received-From-MTA: dns;mail.hotmail.com Arrival-Date: Sun, 7 Jul 2002 09:47:33 -0700

Final-Recipient: rfc822;bnelson@tdcb.com Action: failed Status: 5.0.0 ========================================================

Any ideas what the problem is?

Brad Nelson

0
Comment
Question by:Brad_nelson1
2 Comments
 
LVL 4

Accepted Solution

by:
Nevaar earned 50 total points
ID: 7135969
You need to have your ISP add an A record for your email server. I'll assume it's exchserver (I'd prefer the name mail, but it's up to you)

Your MX record should look like:

  MX IN 1800 exchserver.tdcb.com

or just

  MX IN 1800 exchserver

Either way, external mail servers need to be able to resolve the name (exchserver.tdcb.com) into an IP address.  Using the .local address will NOT work.
0
 

Author Comment

by:Brad_nelson1
ID: 7136455
That was the problem, After looking further into the A and MX records, I noticed one of my A records was some how deleted. I re-added the record and voila all works,

Thanks for the help.

Brad
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question