Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

SMTP problem with mail bouncing back

Posted on 2002-07-07
2
Medium Priority
?
252 Views
Last Modified: 2010-03-05
Greetings,

We have decided to host our own mail using our existing exchange server. I made the changes to our domain record at network solutions to point back to our external IP address.

I contacted our hosting company that hosts our domain and made the changes to the A record and MX record. on the MX record It reads:

tdcb.com. MX IN 1800 exchserver.tdcb.com

our exchange server is named "exchserver" but our local domain is tdcb.local so it's exchserver.tdcb.local. do i need to change the MX record to look like:

tdcb.com. MX IN 1800 exchserver.tdcb.local


The problem is when I send mail to a account on our exchange server it gets bounced back with:

========================================================= This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

bnelson@tdcb.com

Reporting-MTA: dns;hotmail.com Received-From-MTA: dns;mail.hotmail.com Arrival-Date: Sun, 7 Jul 2002 09:47:33 -0700

Final-Recipient: rfc822;bnelson@tdcb.com Action: failed Status: 5.0.0 ========================================================

Any ideas what the problem is?

Brad Nelson

0
Comment
Question by:Brad_nelson1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 4

Accepted Solution

by:
Nevaar earned 200 total points
ID: 7135969
You need to have your ISP add an A record for your email server. I'll assume it's exchserver (I'd prefer the name mail, but it's up to you)

Your MX record should look like:

  MX IN 1800 exchserver.tdcb.com

or just

  MX IN 1800 exchserver

Either way, external mail servers need to be able to resolve the name (exchserver.tdcb.com) into an IP address.  Using the .local address will NOT work.
0
 

Author Comment

by:Brad_nelson1
ID: 7136455
That was the problem, After looking further into the A and MX records, I noticed one of my A records was some how deleted. I re-added the record and voila all works,

Thanks for the help.

Brad
0

Featured Post

Get your Conversational Ransomware Defense e‑book

This e-book gives you an insight into the ransomware threat and reviews the fundamentals of top-notch ransomware preparedness and recovery. To help you protect yourself and your organization. The initial infection may be inevitable, so the best protection is to be fully prepared.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This month, Experts Exchange sat down with resident SQL expert, Jim Horn, for an in-depth look into the makings of a successful career in SQL.
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question