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IMAP, Outlook XP and Entourage

Posted on 2002-07-09
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Last Modified: 2010-04-08
I have Outlook XP on Windows XP setup to connect to my IMAP server and view e-mail.  This works fine.

However, I setup MS Entourage on Mac OS X to connect to the same IMAP server, and it works BETTER.  Here's why:

When I first connected with XP, the only folder shown was Inbox.  When I connected with OSX, it created the following folders:

Deleted Items
Drafts
Sent Items

And it has a "preferences" panel that allows you to use these folders as you'd expect.  With Outlook XP, when I delete or move a message from my Inbox, it simply puts a line through it.  Is there anyway to make XP emulate the behavior of Entourage?

Thanks,

Matt
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Question by:mraible
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7 Comments
 
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Expert Comment

by:Asta Cu
ID: 7142174
Have you installed XP service patch 1 yet?
http://support.microsoft.com/default.aspx?scid=fh;EN-US;ol2002
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Expert Comment

by:Asta Cu
ID: 7142185
OL2002: IMAP Folders Retain IMAP Properties After They Are Copied to a MAPI Folder Tree (Q304043)
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q304043

OL2001: Personal Folders File Does Not Append the .PST Extension to the File Name (Q294647)
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q294647

OL2002: How to Move Your Personal Folders (Q291636) (and point to them)
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q291636
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LVL 27

Expert Comment

by:Asta Cu
ID: 7142193
OL2002: Only Subscribed IMAP Folders Appear After Upgrade (Q290041)
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q290041

OL2002: Both Offline Folders Files and Personal Folders Files Stop Accepting Data (Q288283)
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q288283
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LVL 27

Expert Comment

by:Asta Cu
ID: 7142194
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q287456

Back to work, hope this is what you need.
Asta
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Expert Comment

by:jessnjeff
ID: 7158359
I have my Compuserve account attached to my Outlook here @ work and i understand your pain.

When I archive, the deleted go away (i'm sure thats covered in one of the many links above)

Additionally, I customized my toolbar and added the "Purge Deleted Messages" button to the toolbar.  ONce done reading & deleting, I just have two more clicks to go!

Once to purge, & once to confirm.

Unfortunately, I have not been able to get rid of the struckout messages any other way than the above

Hope this helps
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Author Comment

by:mraible
ID: 7159838
Since this is not possible, I will be asking for a point refund.
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Computer101 earned 0 total points
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Computer101
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