Jenn050402
asked on
McAfee Virus Scan 3.1.6 uninstall error
Hello,
I am trying to uninstall McAfee Virus Scan 3.1.6. When I try to do this I get the following error...
"McAfee VirusScan Installer Information Internal Error 2735 StopAVSyncManager.
I want to install Norton Antivirus 2002 but when I try I get the message saying another virus scan application is already installed..(or something along those lines) And when I try to uninstall McAfee I get the above error.
I am going in circles.
If anyone has any suggestions how I can remove this it will be much appreciated.
Thanks in advance,
Jenn
I am trying to uninstall McAfee Virus Scan 3.1.6. When I try to do this I get the following error...
"McAfee VirusScan Installer Information Internal Error 2735 StopAVSyncManager.
I want to install Norton Antivirus 2002 but when I try I get the message saying another virus scan application is already installed..(or something along those lines) And when I try to uninstall McAfee I get the above error.
I am going in circles.
If anyone has any suggestions how I can remove this it will be much appreciated.
Thanks in advance,
Jenn
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ASKER
harrlow,
Thanks for the adivce I will try shutting of McAfee's autoprotect.
Any chance you remembered what they call it? If not I will just look for it.
Thanks,
Jenn
Thanks for the adivce I will try shutting of McAfee's autoprotect.
Any chance you remembered what they call it? If not I will just look for it.
Thanks,
Jenn
(...listening)
ASKER
I just wanted to let everyone know my problem is solved. I set a second hard drive up as master and my original drive as slave and scanned the original drive and found some viruses. After removing viruses I was able to remove VirusScan 3.1.6 and install VirusScan 6.0. Everything is up and running with no problems.
I would like to divide the points among all of you who gave me suggestions...however, I am not sure how to do this. If anyone can tell me how the points will then be split.
Thanks to all,
Jenn
I would like to divide the points among all of you who gave me suggestions...however, I am not sure how to do this. If anyone can tell me how the points will then be split.
Thanks to all,
Jenn
Jenn050402
I reduced the points to 50 and refunded the rest. Please accept one experts comment as an answer and post a 50p question for the other expert with a title like : "Points for xxx" and a body "For your help in ."
** Mindphaser - Community Support Moderator **
I reduced the points to 50 and refunded the rest. Please accept one experts comment as an answer and post a 50p question for the other expert with a title like : "Points for xxx" and a body "For your help in ."
** Mindphaser - Community Support Moderator **
OK, I just checked, and no question listed in this TA for me. and if you read the solution, and check my post (the very first in this thread) I stated
"You may already have a virus preventing you"
and if you follow the second link, it states that specifically
"You may already have a virus preventing you"
and if you follow the second link, it states that specifically
http://housecall.antivirus.com/
http://www.pandasoftware.com/activescan/com/
You may already have a virus preventing you