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VPN stops responding

Posted on 2002-07-09
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Last Modified: 2010-04-12
after a while my vpn stops working, outlook will say retrying and then after a long while (like over night) my vpn will disconnect. im using win2k server and winxp client with microsofts vpn software. how can i get my vpn to allways be on?
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Question by:Jambyte
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by:edmonds_robert
ID: 7155544
Sounds to me like the VPN client is timing out after a period of inactivity.  What is the network setup you're using from your PC to the Win2k server?
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by:Jambyte
ID: 7155575
win2k server at work -> Work NAT server -> Internet -> Home NAT server -> PC VPN CLIENT
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by:edmonds_robert
ID: 7155583
Do you have access to the work NAT server?  If so, check the timeout settings on it.  On ours (Cisco PIX 515), if there is no activity for 1800 seconds (30 minutes), it will disconnect.  I think this is a pretty standard feature.  If it is the case, I would not mess with it too much, because you don't want a lot of old VPN connections just hanging out there if they're not being used and didn't disconnect properly.  
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by:Jambyte
ID: 7155692
nuts mine doesn't have a time out setting anywhere.
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by:edmonds_robert
ID: 7156973
What about things like power management on the home PC?  Could it be that your PC is "going to sleep" and shutting down your network connection?
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by:Jambyte
ID: 7158828
nope. i have my home pc set to never shutdown automaticly.
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Expert Comment

by:allanh
ID: 7236015
Your ISP maybe resetting  its connections overnight, normally this would be transparent but the VPN is slightly more sensitive to packet dropouts and the tunnel that makes the VPN drops out of sync and needs reinitiating.
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by:lrmoore
ID: 7872067
No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question:

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Accepted Solution

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SpideyMod earned 0 total points
ID: 7926759
per recommendation

SpideyMod
Community Support Moderator @Experts Exchange
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Expert Comment

by:Hochhauser
ID: 10451680
How are you setting up your vpn?  If you are doing it with hardware you may be able to set a "keep alive" which will keep your system up.
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by:Jambyte
ID: 10451847
windows 2000 is my vpn server. not hardware.
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