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WEBCAM NOT WERK

I've got a creative webcam (usb)which has worked for several months but lately all I get when I take a picture is a green square. Have pulled and re-installed everything and have latest software. According to diagnostics the camera is working fine. Running XP. IDEAS GUYS ?
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dlyons020598
Asked:
dlyons020598
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1 Solution
 
SysExpertCommented:
1) test it on another computer.

2) It could be a hardware failure internally.

3) check the warantee.

4) Check the creative site for known problems.

I hope this helps !
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Kyle SchroederEndpoint EngineerCommented:
Sounds like its dead....are you using a VIA-based motherboard?  You might need the 4in1 drivers or USB filter patch...

-dog*
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dlyons020598Author Commented:
Loaned the camera to a friend and it works fine on her windows 98. "Creative" reply was to reinstall software which I have done. It appears the problem is with my XP.
dAVE
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SysExpertCommented:
OK,
Next step is to uninstall the software, and then remove it from the device manager.
Reboot and try installing.

Also-
Do a Start - Run - msconfig, startup Tab ,
 Run it and it will show you everything that is listed in all the possible startup
 places, and allow you to disable things one at a time until the problem is eliminated.
 A lot of probelms are caused by excess old baggage - programs that have not been properly  un-installed.
Older Antivirus programs and Norton Utilities have been known to cause problems
try disabling them also  as well as anything related to video or USB.!

I hope this helps !
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dlyons020598Author Commented:
The secret is not to give up. On the 3rd reinstall it worked fine.
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