Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Deskjet 710c with windows xp

Posted on 2002-07-12
8
Medium Priority
?
3,420 Views
Last Modified: 2013-12-15
My printer has problems printing since I started using Window xp. The problem is worst when printing colour as everything appears blurred, I have been imformed that the driver that comes with the windows cd is correct, I use a duel boot system on my computer and when I boot with windows me there are no problems. xp is the primery boot and I prefer to use this.
0
Comment
Question by:GraemeA
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 2
8 Comments
 
LVL 2

Expert Comment

by:edmonds_robert
ID: 7154293
I would look at HP's website and download the newest drivers regardless.  Many times the driver that comes with the OS "works" but is not the best one.  Besides that, since the OS was released, there may have been fixes published that the OS version wouldn't have.  If it works in Me, but not XP, it is definitely a driver issue.
0
 

Author Comment

by:GraemeA
ID: 7156261
There isn't a driver at HP's website they only explain how to install the driver from the windows disk.
0
 
LVL 27

Expert Comment

by:Asta Cu
ID: 7159381
0
Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

 
LVL 27

Expert Comment

by:Asta Cu
ID: 7159385
http://www.hp.com/cgi-bin/cposupport/get_doc.pl?SNI=dj710c&LC=printers&Tfile=bpd09005

Also, have you run test page and verified the cartridge to be clean, etc.?
0
 

Author Comment

by:GraemeA
ID: 7161783
I forgot to add that the lpt connection cable is routed through the the scanner and when I diconnected the scanner and went straight to the computer the problem disappeared and now everything is as it should be except I dont have a scanner, that had to be changed anyhow so thankyou you anyhow.
0
 
LVL 27

Expert Comment

by:Asta Cu
ID: 7161971
That definitely is a key source for your problem.
Asta
0
 
LVL 27

Accepted Solution

by:
Asta Cu earned 800 total points
ID: 7161973
If you want some help in that regard, provide details on the make and model of the scanner, check the manual for connection recommendations, etc.  The scanner is likely shown as an unknown device in Device Manager, but unclear, given we know too little about your environment, still.

Asta
0
 
LVL 27

Expert Comment

by:Asta Cu
ID: 7162865
Thank you, perhaps this link will help you in terms of narrowing the scope for your specific type of Scanner
http://www.google.com/search?hl=en&ie=UTF-8&oe=UTF-8&q=windows+xp+scanner+lpt

If you need more, just comment.

Asta
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Suggested Courses

671 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question