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Outlook Web Access Strange Behavior

Posted on 2002-07-12
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Last Modified: 2010-04-08
I am trying to use Outlook Web Access to get to my e-mail. It is an Exchange 2000 server running Windows 2000 server and uses Active Directory. Everything works perfectly fine when I access OWA from within my local domain. However, from any machine external to the domain it behaves consistently erratic. I can list the inbox messages but when I try to read a message I get an HTTP 400 (Bad Request) error. I can list the public folders, however only half I can open and read while the other half get the same HTTP 400 (Bad Request) error. The symptoms are the same with either IE or Netscape browsers.
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Question by:mmeister
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Expert Comment

by:Gac
ID: 7161477
Several issues may be at hand here:
1. If this is a high triffic domain, then your IIS may be overloading.  This typically would occur when there are excess of 1000 page requests per second on a single IIS machine, OR if the IIS server is being accessed across a slow connection, again with the page requests exceeding the bandwidth of the connection.
2. Ensure that you are using IE 5+.  I would reccomend using the bewest version IE to ensure that the latest bugs have been fixed (unless there are new bugs in the newer version... we all know how that goes ;)).
3. If your company is using ISA (Internet Security and Acceleration server) then check with your IS department to make sure they are allowing the proper traffic for OWA.
4. I think i wanted to make another point here, but since it's 2:30am local, I'm not in the best state of mind.  Maybe it'll come back to me while I'm asleep.

Hope this helps some!

-Gac
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Author Comment

by:mmeister
ID: 7161819
I have a T1 connection and very few users at this point (1 or 2) so that shouldn't be an issue.
I am using both the latest versions of IE and Netscape (both act the same).
We aren't using ISA.
Thanks for trying to help though.
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by:Gac
ID: 7162772
hm... stumped me right now.  I'll do some digging today and see what I can find.

-Gac
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LVL 44

Expert Comment

by:bruintje
ID: 7347187
Hello mmeister

this question is open for more then 2 months
time to clean up
if not stated otherwise

my recom will be
-PAQ and refund
-this will be finalized by an EE Moderator
-with no further update (26.10.2002)

PLEASE DO NOT ACCEPT THIS COMMENT AS ANSWER

HAGD:O)Bruintje
posted by ToolzEE v1.0
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Accepted Solution

by:
Jgould earned 0 total points
ID: 7375460
Question has been closed as per recommendation

JGould-EE Moderator
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