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Modem's speaker stopped working

Posted on 2002-07-13
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Last Modified: 2013-12-27
Any ideas why my modem's speaker stopped working? I noticed that it happened after I tried to connect while someone was talking on the same line. Otherwise the modem works fine, but I would prefer to hear the modem when it connects.

thanks
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Question by:cyberzork
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11 Comments
 
LVL 7

Expert Comment

by:sorgie
ID: 7151269
have you checked the modem properties to see if it is enabled and the volume is up.
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Author Comment

by:cyberzork
ID: 7152008
Yes, I checked the properties and I even re-installed the modem driver!
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Expert Comment

by:sorgie
ID: 7152157
try on of these string commands

http://www.modems.com/glossary/extend2d.html
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Expert Comment

by:Asta Cu
ID: 7165734
Have you been helped here or is more needed?  If more is needed, please give us an update and also what your Operating System and version is.

Thanks,
Asta
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Accepted Solution

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Asta Cu earned 150 total points
ID: 7165744
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Author Comment

by:cyberzork
ID: 7166291
I am using Win98 SE. I even tried M1L2 as the modem's initialization string, but no luck. Could it be that this is a hardware problem?
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Expert Comment

by:Asta Cu
ID: 7166724
I'd make sure that WindowsUpdate is checked for fixes that may be needed.

I'd also go to Control Panel, Modem and run the diagnostics.

Also, try booting in SAFE MODE and check to make sure Device Manager shows correct information, no errors or unknown devices, no multiples that are incorrect, or ghost ports.

What is the Modem type, if still unresolved.

start-run-msinfo32-tools run Automatic Skip Agent to make sure Windows hasn't disable something or reports problems.

Also in msinfo32 - expand all categories and on the hardware line, see if there are any problem devices noted.

I assume you've already checked everything noted earlier and the problem remains unresolved (volume up, not muted), and that the driver is correct for your Modem and Operating System.

start-run-msconfig .... win.ini is anything shown after the load= and run = statements?

What Com ports are shown and which com port/IRQ is noted for your modem?

Asta

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LVL 27

Expert Comment

by:Asta Cu
ID: 7166725
You said the problem began when you tried to connect and someone else was talking on the line; is this a DSL or Cable connection, or just one normal phone line?  Do you have call waiting and Caller ID in use?
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Author Comment

by:cyberzork
ID: 7167699
I am using a normal dialup line, no caller or call waiting.
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LVL 27

Expert Comment

by:Asta Cu
ID: 7167971
After you install Windows 98, your Aztech Sound III 336 FSP modem or Aztech Sound IV modem may not be able to generate dialing sounds.
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q208102

Resolution
To work around this problem:


On the right side of the taskbar, double-click the Volume icon .
On the Options menu, click Advanced Controls to place a check mark.
Click Advanced, click to clear the Speaker Off check box, and then click to clear the Mic Monitoring check box.
Click Close, and then quit the Volume Control tool.
Status


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LVL 27

Expert Comment

by:Asta Cu
ID: 7167977
Cannot Hear Modem Sounds with Gateway 2000 Solo 2100 or 2200
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q189157
To work around this behavior, remove the computer from the docking station. If you need to hear modem sounds while the computer is docked, use an external modem.
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