Scanner no longer detected on USB
Posted on 2002-07-16
System: Win 98 SE
Hi, just went to use my scanner which I've had no probs with in 2 years to find it's not detected anymore. Ran install hardware option to see if it got detected but it wasn't found and it's not listed as an existing device on my com ports either. I use it on USB port and tend to swap it out with my digital camera which is still listed and detected when plugged in.
As I knew cable and USB port were ok I assumed the scanner had popped it's clogs but I plugged it into the USB port of my other computer and it was detected straight away. Any ideas?
What the detect new hardware did come back with in the 'details' was that Plug&Play BIOS was removed. I clicked it and said finish and I guess it has tried to re-install it as I don't get this detail anymore. However, still doesn't detect scanner but quite happy with camera.
I don't appear to have the scanner disc with drivers on it anymore so would probably have to download some again if required. I just don't understand why (a) it doesn't appear to be installed anymore and (b) why plug & play doesn't detect it. & (c) why would the P&P BIOS be removed?
Only major change I have made to system since last using scanner was to install a personal firewall.
Points are high to entice lot's of quick & hopefully correct solutions. Only one can get them though :-)
many thanks in advance,