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Name to E-mail Addr Resolution

Posted on 2002-07-17
Medium Priority
Last Modified: 2010-04-08
I recently upgraded to an Exchange e-mail system, and now, when I create a new e-mail message and type in a name in the TO line, it prompts me to select either the fax number or the e-mail address.  Id on't want to fax number as an option.  I want it to automatically resolve to the e-maila ddress ONLY.  How do I do this?

Outlook 2000
Exchange 2000 Server
Contacts folder is listed as "Contacts" in the Outlook Address Book
Question by:Gac
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LVL 23

Accepted Solution

slink9 earned 400 total points
ID: 7161805
Are you using this as a fax server?  Probably not.  You need to move the fax number to Other - http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q305361

Author Comment

ID: 7162765
yea, i read that, but i am not consifering this as a viable option at this time.  I am not using a fax server, and I have uninstalled MS Fax from the client machine.
Any other options?

LVL 23

Expert Comment

ID: 7162789
According to the article this function is by design and the only way to stop it is to remove the numbers from the fax field.

Author Comment

ID: 7162837
Additional info:  I recently upgraded to an Exchange 2000 environment.  This was NOT an issue prior to this upgrade.  The Outlook client has not changed, and thusly I know that it used to resolve to the e-mail address only.  I know MS says it's by design, but I'm not sure they're entirely accurate.

Thank you for looking into this.


Author Comment

ID: 7168642
alright, slink9.  The points are your's.  Thank you very much for the help.


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