AOL, Computer won't talk to modem
Posted on 2002-07-18
533 MGHz computer with 128 mg RAM...new modem PCI PnP 56K...Windows 98 sees modem, software installs ok...but no dial tone, can't find modem.
AOL can not detect modem neither can "Add New Hardware"...yet win 98 picks it up everytime if you uninstall it.
By the way I checked the phone cord to be sure it was plugged in correct slot.
"no dial tone" and "Can not find modem" are two error messages I receive at different times. AOL can not find the modem either. The wall jack has dial tone. The diagnostic tab shows modem connect to com 2, modem appears but info button returns nothing just an error message that says modem is not responding (brand new modem), there are no yellow trianglse next to any device in the system devices. Incidently I did try switching PCI slots with same results.