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Beep code not found

Posted on 2002-07-20
Medium Priority
Last Modified: 2012-08-14
my customer has a Compaq Presario 1685 Notebook.

When it boots up it gives the following Beep Code:

1 Beep
3 Beeps
3 Beeps
1 Beep

then locks up.

We went looking on the Compaq website and couldn't find that one.

Any suggestions how I can figure out what this computer is trying to tell me?


Question by:DavidWare
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Expert Comment

ID: 7167353
It is Caompaq computer but is it Compaq Bios?
It is the bios that determines beep code..

The only codes I could find matching that pattern were..

Bad ram @

Autosize DRAM @ :

Hope this is helpfull


Expert Comment

ID: 7167372
Do these look like the specs for your laptop?

Part list.
DVD          Toshiba SD-C2202 DVDROM
Sound          ESS Solo-1 ES1946 (has issues)
Video          ATI 3D Rage LT PRO 8MB
Mouse          Synaptics Touchpad (has issues)
Keyboard      Generic 101/102
Monitor          Generic LCD 800x600@16bpp max.
HDD          ?
Modem          Lucent 56k DF winmodem (has issues)
BIOS          Phoenix (use f10 to access SOME of it)
MB Chipset     ALI?
CPU          AMD K6/300
PCMCIA          Texas Instruments PCI-1211 Cardbus

If so it is a Phoenix bios and the advice for it is here:

Good luck

Expert Comment

ID: 7167398
I think you must use a phoenix bios,and it seemed it have errorlevel at:1st 64K RAM chip or data line failure - multi-bit

last is the beep code of phoenix:
01h    none    80286 register test in progress
02h    1-1-3   CMOS write/read test in progress or failure
03h    1-1-4   BIOS ROM checksum in progress or failure
04h    1-2-1   Programmable Interval Timer test in progress or failure
05h    1-2-2   DMA initialization in progress or failure
06h    1-2-3   DMA page register write/read test in progress or fail
08h    1-3-1   RAM refresh verification in progress or failure
09h    none    1st 64K RAM test in progress
0Ah    1-3-3   1st 64K RAM chip or data line failure - multi-bit
0Bh    1-3-4   1st 64K RAM odd/even logic failure
0Ch    1-4-1   1st 64K RAM address line failure
0Dh    1-4-2   1st 64K RAM parity test in progress or failure
10h    2-1-1   1st 64K RAM chip or data line failure - bit 0
11h    2-1-2   1st 64K RAM chip or data line failure - bit 1
12h    2-1-3   1st 64K RAM chip or data line failure - bit 2
13h    2-1-4   1st 64K RAM chip or data line failure - bit 3
14h    2-2-1   1st 64K RAM chip or data line failure - bit 4
15h    2-2-2   1st 64K RAM chip or data line failure - bit 5
16h    2-2-3   1st 64K RAM chip or data line failure - bit 6
17h    2-2-4   1st 64K RAM chip or data line failure - bit 7
18h    2-3-1   1st 64K RAM chip or data line failure - bit 8
19h    2-3-2   1st 64K RAM chip or data line failure - bit 9
1Ah    2-3-3   1st 64K RAM chip or data line failure - bit A
1Bh    2-3-4   1st 64K RAM chip or data line failure - bit B
1Ch    2-4-1   1st 64K RAM chip or data line failure - bit C
1Dh    2-4-2   1st 64K RAM chip or data line failure - bit D
1Eh    2-4-3   1st 64K RAM chip or data line failure - bit E
1Fh    2-4-4   1st 64K RAM chip or data line failure - bit F
20h    3-1-1   master DMA register test in progress or failure
21h    3-1-2   slave DMA register test in progress or failure
22h    3-1-3   master interrupt mask register test in progress or fail
23h    3-1-4   slave interrupt mask register test in progress or fail
25h    none    interrupt vector loading in progress
27h    3-2-4   keyboard controller test in progress or failure
28h    none    CMOS power-fail and checksum checks in progress
29h    none    CMOS config info validation in progress
2Bh    3-3-4   screen memory test in progress or failure
2Ch    3-4-1   screen initialization in progress or failure
2Dh    3-4-2   screen retrace tests in progress or failure
2Eh    none    search for video ROM in progress
30h    none    screen believed operable:
30h    none    screen believed running w/ video ROM
31h    none    monochromatic screen believed operable
32h    none    40-column color screen believed operable
33h    none    80-column color screen believed operable
34h    4-2-1   timer tick interrupt test in progress or failure
35h    4-2-2   shutdown test in progress or failure
36h    4-2-3   gate A20 failure
37h    4-2-4   unexpected interrupt in protected mode
38h    4-3-1   RAM test in progress or failure above address 0FFFFh
3Ah    4-3-3   Interval timer channel 2 test in progress or failure
3Bh    4-3-4   Time-Of-Day clock test in progress or failure
3Ch    4-4-1   Serial port test in progress or failure
3Dh    4-4-2   Parallel port test in progress or failure
3Eh    4-4-3   Math Coprocessor test in progress or failure
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Accepted Solution

superzch earned 400 total points
ID: 7167404
of course if the PHOENIX BIOS is 4.xx the beep code means:Autosize DRAM

also give the beep code:
1-1-1-3    02   Verify Real Mode
1-1-2-1    04   Get CPU type
1-1-2-3    06   Initialize system hardware
1-1-3-1    08   Initialize chipset registers with initial POST values
1-1-3-2    09   Set in POST flag
1-1-3-3    0A   Initialize CPU registers
1-1-4-1    0C   Initialize cache to initial POST values
1-1-4-3    0E   Initialize I/O
1-2-1-1    10   Initialize Power Management
1-2-1-2    11   Load alternate registers with initial POST values
1-2-1-3    12   Jump to UserPatch0
1-2-2-1    14   Initialize keyboard controller
1-2-2-3    16   BIOS ROM checksum
1-2-3-1    18   8254 timer initialization
1-2-3-3    1A   8237 DMA controller initialization
1-2-4-1    1C   Reset Programmable Interrupt Controller
1-3-1-1    20   Test DRAM refresh
1-3-1-3    22   Test 8742 Keyboard Controller
1-3-2-1    24   Set ES segment to register to 4 GB
1-3-3-1    28   Autosize DRAM
1-3-3-3    2A   Clear 512K base RAM
1-3-4-1    2C   Test 512 base address lines
1-3-4-3    2E   Test 512K base memory
1-4-1-3    32   Test CPU bus-clock frequency
1-4-2-1    34   CMOS RAM read/write failure (this commonly indicates a
                problem on the ISA bus such as a card not seated
1-4-2-4    37   Reinitialize the chipset
1-4-3-1    38   Shadow system BIOS ROM
1-4-3-2    39   Reinitialize the cache
1-4-3-3    3A   Autosize cache
1-4-4-1    3C   Configure advanced chipset registers
1-4-4-2    3D   Load alternate registers with CMOS values
2-1-1-1    40   Set Initial CPU speed
2-1-1-3    42   Initialize interrupt vectors
2-1-2-1    44   Initialize BIOS interrupts
2-1-2-3    46   Check ROM copyright notice
2-1-2-4    47   Initialize manager for PCI Options ROMs
2-1-3-1    48   Check video configuration against CMOS
2-1-3-2    49   Initialize PCI bus and devices
2-1-3-3    4A   Initialize all video adapters in system
2-1-4-1    4C   Shadow video BIOS ROM
2-1-4-3    4E   Display copyright notice
2-2-1-1    50   Display CPU type and speed
2-2-1-3    52   Test keyboard
2-2-2-1    54   Set key click if enabled
2-2-2-3    56   Enable keyboard
2-2-3-1    58   Test for unexpected interrupts
2-2-3-3    5A   Display prompt "Press F2 to enter SETUP"
2-2-4-1    5C   Test RAM between 512 and 640k
2-3-1-1    60   Test expanded memory
2-3-1-3    62   Test extended memory address lines
2-3-2-1    64   Jump to UserPatch1
2-3-2-3    66   Configure advanced cache registers
2-3-3-1    68   Enable external and CPU caches
2-3-3-2    69   Initialize SMI handler
2-3-3-3    6A   Display external cache size
2-3-4-1    6C   Display shadow message
2-3-4-3    6E   Display non-disposable segments
2-4-1-1    70   Display error messages
2-4-1-3    72   Check for configuration errors
2-4-2-1    74   Test real-time clock
2-4-2-3    76   Check for keyboard errors
2-4-4-1    7C   Set up hardware interrupts vectors
2-4-4-3    7E   Test coprocessor if present
3-1-1-1    80   Disable onboard I/O ports
3-1-1-3    82   Detect and install external RS232 ports
3-1-2-1    84   Detect and install external parallel ports
3-1-2-3    86   Re-initialize onboard I/O ports
3-1-3-1    88   Initialize BIOS Data Area
3-1-3-3    8A   Initialize Extended BIOS Data Area
3-1-4-1    8C   Initialize floppy controller
3-2-1-1    90   Initialize hard-disk controller
3-2-1-2    91   Initialize local-bus hard-disk controller
3-2-1-3    92   Jump to UserPatch2
3-2-2-1    94   Disable A20 address line
3-2-2-3    96   Clear huge ES segment register
3-2-3-1    98   Search for option ROMs
3-2-3-3    9A   Shadow option ROMs
3-2-4-1    9C   Set up Power Management
3-2-4-3    9E   Enable hardware interrupts
3-3-1-1    A0   Set time of day
3-3-1-3    A2   Check key lock
3-3-3-1    A8   Erase F2 prompt
3-3-3-3    AA   Scan for F2 key stroke
3-3-4-1    AC   Enter SETUP
3-3-4-3    AE   Clear in-POST flag
3-4-1-1    B0   Check for errors
3-4-1-3    B2   POST done--prepare to boot operating  system
3-4-2-1    B4   One beep
3-4-2-3    B6   Check password (optional)
3-4-3-1    B8   Clear global descriptor table
3-4-4-1    BC   Clear parity checkers
3-4-4-3    BE   Clear screen (optional)
3-4-4-4    BF   Check virus and backup reminders
4-1-1-1    C0   Try to boot with INT 19
4-2-1-1    D0   Interrupt handler error
4-2-1-3    D2   Unknown interrupt error
4-2-2-1    D4   Pending interrupt error
4-2-2-3    D6   Initialize option ROM error
4-2-3-1    D8   Shutdown error
4-2-3-3    DA   Extended Block Move
4-2-4-1    DC   Shutdown 10 error
4-2-4-3    DE   Keyboard Controller Failure (most likely problem is
                with RAM or cache unless no video is present)
4-3-1-3    E2   Initialize the chipset
4-3-1-4    E3   Initialize refresh counter
4-3-2-1    E4   Check for Forced Flash
4-3-2-2    E5   Check HW status of ROM
4-3-2-3    E6   BIOS ROM is OK
4-3-2-4    E7   Do a complete RAM test
4-3-3-1    E8   Do OEM initialization
4-3-3-2    E9   Initialize interrupt controller
4-3-3-3    EA   Read in bootstrap code
4-3-3-4    EB   Initialize all vectors
4-3-4-1    EC   Boot the Flash program
4-3-4-2    ED   Initialize the boot device
4-3-4-3    EE   Boot code was read OK

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ID: 7199413

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Author Comment

ID: 7512623
Sorry for the delay in returning.  There was a misunderstanding between myself and my network administrator that caused him to place the email address that I was using for EE into the junk mailbox.  So I did not receive notifs, and lost track of this question.
Thanks again for your help.

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