Beekie321
asked on
Jack switching to get a dial tone
U.S. Robotics 56K Software Modem on Windows 2000 Professional
A while back I tried to connect to the internet and I received a "no dial tone" error. I had just been on earlier that evening and everything worked fine. Thinking I may have put the phone line into the wrong jack on the modem, I switched the line to the unoccupied jack. My modem found a dial tone. Later when I tried to connect again it didn't find a dial tone. I switched the line back to the other jack and it found a dial tone again. So now every time I wanted to connect I had to switch the line to the unoccupied jack. I quickly became tired of this so I completely reformatted and reinstalled everything on my computer. The modem worked fine again, but soon after it started to do the same thing again. Based on this I don't think it's any kind of modem damage, but something to do with software, maybe a virus or something. This is all really bizarre to me and I was wondering if anyone had any thoughts on why it would be doing this, and hopefully if anyone knows how I would fix this problem.
Thanks,
Brian
A while back I tried to connect to the internet and I received a "no dial tone" error. I had just been on earlier that evening and everything worked fine. Thinking I may have put the phone line into the wrong jack on the modem, I switched the line to the unoccupied jack. My modem found a dial tone. Later when I tried to connect again it didn't find a dial tone. I switched the line back to the other jack and it found a dial tone again. So now every time I wanted to connect I had to switch the line to the unoccupied jack. I quickly became tired of this so I completely reformatted and reinstalled everything on my computer. The modem worked fine again, but soon after it started to do the same thing again. Based on this I don't think it's any kind of modem damage, but something to do with software, maybe a virus or something. This is all really bizarre to me and I was wondering if anyone had any thoughts on why it would be doing this, and hopefully if anyone knows how I would fix this problem.
Thanks,
Brian
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I think you awarded me the points prematurely, as my suggestion didn't solve your problem. Not that I disagree with your proposed course of action, but you might have received better advice from someone else here, if you had left the Q open. I think the points should be refunded, and I will post an entry to that effect in the Communit Support area.
Regards
/RID
Regards
/RID
I agree and thank rid for integrity.
Points refunded and placed in PAQ
Computer101
E-E Moderator
Points refunded and placed in PAQ
Computer101
E-E Moderator
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