Jack switching to get a dial tone
Posted on 2002-07-21
U.S. Robotics 56K Software Modem on Windows 2000 Professional
A while back I tried to connect to the internet and I received a "no dial tone" error. I had just been on earlier that evening and everything worked fine. Thinking I may have put the phone line into the wrong jack on the modem, I switched the line to the unoccupied jack. My modem found a dial tone. Later when I tried to connect again it didn't find a dial tone. I switched the line back to the other jack and it found a dial tone again. So now every time I wanted to connect I had to switch the line to the unoccupied jack. I quickly became tired of this so I completely reformatted and reinstalled everything on my computer. The modem worked fine again, but soon after it started to do the same thing again. Based on this I don't think it's any kind of modem damage, but something to do with software, maybe a virus or something. This is all really bizarre to me and I was wondering if anyone had any thoughts on why it would be doing this, and hopefully if anyone knows how I would fix this problem.