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Reg problems installing outlook.

Posted on 2002-07-22
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Last Modified: 2010-04-13
Attempting to install Outlook 2000 sr-1 (standalone retail version...no office is installed) to win2k server patched to current IE 5.5.

Installation completed without error. When I attempt to run Outlook I get a dialog with a message telling me that 'some Outlook configuration files require Administrator prevlidges.' But I'm logged in as Administrator - in fact, Administrator is the only user defined on the system at this point.

I've reinstalled Windows several times...even installed XP once (i'm an msdn subscriber) and am _always getting hung up at this piont....after installation, outlook will not run.

Verbetum dialog message:

Cannot start MS Outlook. Outlook cannot be configured because Administrator preivlidges are required for you to install some types of software on this computer. Before you can use Outlook, you must either log on to your computer as Administrator and finish configuring Outlook, or as your sys admin to configure outlook e-mail support for you.

I've tried manually creating a profile but get the same error.

I've tried creating a new user with Admin Perms...same error.

One call to MS support referred to 'occasion problems with registry permissions' but they want to escalate the problem to $$ level...I don't.

help.
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Question by:juststeve
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Expert Comment

by:SysExpert
ID: 7170485
This sounds similar enough that I would try it since it does sound like a pern\missions problem on the registry.

http://www.jsiinc.com/subg/tip3100/rh3174.htm

I hope this helps !
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Accepted Solution

by:
jhance earned 200 total points
ID: 7170493
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Author Comment

by:juststeve
ID: 7170574
Asounding that i could'nt get this link from MS. The guy I dealt with really did seem on the ball...he had me try the few steps listed in my original...he called me back to see if stuff worked! Let me repeat that...an MS tech _called _me _back to follow up.

But he could put his fingers on the above tech note.

[sigh]

many thankx
--steve...
0
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Author Comment

by:juststeve
ID: 7170575
Asounding that i could'nt get this link from MS. The guy I dealt with really did seem on the ball...he had me try the few steps listed in my original...he called me back to see if stuff worked! Let me repeat that...an MS tech _called _me _back to follow up.

But he could put his fingers on the above tech note.

[sigh]

many thankx
--steve...
0
 

Author Comment

by:juststeve
ID: 7170576
Asounding that i could'nt get this link from MS. The guy I dealt with really did seem on the ball...he had me try the few steps listed in my original...he called me back to see if stuff worked! Let me repeat that...an MS tech _called _me _back to follow up.

But he could put his fingers on the above tech note.

[sigh]

many thankx
--steve...
0
 

Author Comment

by:juststeve
ID: 7170579
Asounding that i could'nt get this link from MS. The guy I dealt with really did seem on the ball...he had me try the few steps listed in my original...he called me back to see if stuff worked! Let me repeat that...an MS tech _called _me _back to follow up.

But he could put his fingers on the above tech note.

[sigh]

many thankx
--steve...
0
 

Author Comment

by:juststeve
ID: 7170588
Asounding that i could'nt get this link from MS. The guy I dealt with really did seem on the ball...he had me try the few steps listed in my original...he called me back to see if stuff worked! Let me repeat that...an MS tech _called _me _back to follow up.

But he could put his fingers on the above tech note.

[sigh]

many thankx
--steve...
0

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