suresh2000
asked on
I am not able to send mail?
Hi all
My Enviromment is
Windows 2000 Professional
Version 5.0.2195 Service Pack 2 Build 2195
Outlook 2002 (10.3513.3501) SP-1
My problem is iam able to send mails but i am not able to recevive mails from any one.
This happens only today morning only.till yesterday it works fine.
to solve this till now i worked like this
I ran any my Nortan Anti Virus lates version.
i removed my account and created again
still i am not able to receive any mails.
my out look is giveing this message:
Task 'mail server ip address - Sending and Receiving' reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts. The server responded: -ERR Cannot open Mailbox(In use by another process?)'
Please help me how solve this problem.
Thanks in advance
-Suresh
My Enviromment is
Windows 2000 Professional
Version 5.0.2195 Service Pack 2 Build 2195
Outlook 2002 (10.3513.3501) SP-1
My problem is iam able to send mails but i am not able to recevive mails from any one.
This happens only today morning only.till yesterday it works fine.
to solve this till now i worked like this
I ran any my Nortan Anti Virus lates version.
i removed my account and created again
still i am not able to receive any mails.
my out look is giveing this message:
Task 'mail server ip address - Sending and Receiving' reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts. The server responded: -ERR Cannot open Mailbox(In use by another process?)'
Please help me how solve this problem.
Thanks in advance
-Suresh
Pay your bill with the ISP. Is it paid? Do you know the ISPs server is currently operating properly? Have you checked with your ISP?
ASKER
thanks for your reply
the same account is working fine with telnet.
one more thing is it is my office mail server i need not to pay any thing.
Thnaks in advance
-Suresh
the same account is working fine with telnet.
one more thing is it is my office mail server i need not to pay any thing.
Thnaks in advance
-Suresh
Are you sure there isn't another oultook session open on another pc somewhere in the company ?
regards.
regards.
If I'm not mistaken, when you change your account password it does not change an email addresses' password. You need to change the username's password to what you want it to be. You need to do this in the Mail Manager, located in your Hosting Control Panel.
0x800CCC92 is a POP3_INVALID_PASSWORD Password not valid for account.
http://www.microsoft.com/mspress/books/sampchap/5021b.asp
Interesting note here on Outlook 2002 and W2000:
Windows 2000. The default location is \Documents And Settings\<user> \Local Settings\Application Data\Microsoft\Outlook. On systems running Windows 2000 that were upgraded from Windows NT, the user profiles still reside in the \Winnt\Profiles folder. On these systems, therefore, Outlook places the storage files by default in \%systemroot%\Profiles\
<user>\Local Settings\Application Data\Microsoft\Outlook. As with Windows NT, %systemroot% defaults to \Winnt.
Back to work, hope you find the culprit soon, and resolve this problem.
Asta
Interesting note here on Outlook 2002 and W2000:
Windows 2000. The default location is \Documents And Settings\<user> \Local Settings\Application Data\Microsoft\Outlook. On systems running Windows 2000 that were upgraded from Windows NT, the user profiles still reside in the \Winnt\Profiles folder. On these systems, therefore, Outlook places the storage files by default in \%systemroot%\Profiles\
<user>\Local Settings\Application Data\Microsoft\Outlook. As with Windows NT, %systemroot% defaults to \Winnt.
Back to work, hope you find the culprit soon, and resolve this problem.
Asta
Have you tried exiting programs, rebooting to see if the problem continues?
If I were in your shoes, and if this still remains unresolved, verify your pop3 settings on your account and if needed, delete that account and recreate it entirely.
I was helping a friend who had a very similar problem and error message as you've had, but they were using MCIS 2, and there was an error in the pop3 config. here's more about that (just in case)
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q234624
I was helping a friend who had a very similar problem and error message as you've had, but they were using MCIS 2, and there was an error in the pop3 config. here's more about that (just in case)
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q234624
ASKER
hi astaec
thnaks for your reply
today i will delelete my account and i will create again
then i will let you know the status but what i trird is with out deleteing the account.
dleteing the account and creating is last chance.
Thnaks for your reply
Suresh
thnaks for your reply
today i will delelete my account and i will create again
then i will let you know the status but what i trird is with out deleteing the account.
dleteing the account and creating is last chance.
Thnaks for your reply
Suresh
Make sure to verify with your ISP the exact pop configuration needed (and smtp, though that wasn't a problem for you). Also any connectoids involved since you may have more than one for backup, etc., to make sure they're all correct as well.
Sure hope this helps you. Listening further when I can.
":0) Asta
Sure hope this helps you. Listening further when I can.
":0) Asta
Some ISPs also have a webmail interface for you to access to see if you check that for any errors if/when you try to do mail processing directly from there (in the interim), so that's another possibility to see if perhaps the ISP has done something that impacts your access, though not likely. Just trying to cover all the possibilities.
I also noticed that the error message (this part - In use by another process) which impacted one of our users was a direct result of their environment (Netware Client), and there were fixes at the Novell site for this (a patch), just in case it applies to your set up as well; but you'd need to check with the Administrator.
Off to work.
":0) Asta
I also noticed that the error message (this part - In use by another process) which impacted one of our users was a direct result of their environment (Netware Client), and there were fixes at the Novell site for this (a patch), just in case it applies to your set up as well; but you'd need to check with the Administrator.
Off to work.
":0) Asta
ASKER
Hi Asta
I asked my administrator to delete my account and recreate the acount.
He has done the same but still i am having the same problem
i am not able to receive the mails.
it is not taking my password.
Thnaks in advance
-Suresh
I asked my administrator to delete my account and recreate the acount.
He has done the same but still i am having the same problem
i am not able to receive the mails.
it is not taking my password.
Thnaks in advance
-Suresh
Can you contact your ISP and have them reset your password on the server end for the service? Perhaps it has expired (some do); and/or there's a corruption on the password list? I'm about to go into a meeting, but will return when I can and dig a bit deeper.
Asta
Asta
Internet Explorer Prompts for Your User Name and Password Four Times
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314907
If Firewall-related.
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314907
If Firewall-related.
ASKER
thnaks for your reply
I have changed my password in telnet after that when i open Outlook 2002.it is asking password i had given new password then also it is not accpting my password. the same error is giveing.
then i deleted my account in Outlook 20002 then i created once again then also sme problem.
I am thinking that the proble is in pop service.my administrator also working on that he is aslo not able to findout what is exactly.
Thnaks in advance
Suresh
I have changed my password in telnet after that when i open Outlook 2002.it is asking password i had given new password then also it is not accpting my password. the same error is giveing.
then i deleted my account in Outlook 20002 then i created once again then also sme problem.
I am thinking that the proble is in pop service.my administrator also working on that he is aslo not able to findout what is exactly.
Thnaks in advance
Suresh
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ASKER
Hi astaec
Thnaks for your support.
my administrator has found the problem
in the mail server each user inbox will have some permisions it seems that has been changed it seems.
now it is working my Outlook.
Thnaks for your support it now.
Thnaks once again
Suresh2000
Thnaks for your support.
my administrator has found the problem
in the mail server each user inbox will have some permisions it seems that has been changed it seems.
now it is working my Outlook.
Thnaks for your support it now.
Thnaks once again
Suresh2000
Thank you, Suresh2000, great news! Happy to have been of some help in this.
":0) Asta
":0) Asta