Memory Test Fail

Hi All -

A friend of mine has a computer, that on occasion, boots up with the message: Memory Test Fail.  

Since this has been happening (about 2 days now), it will sometimes boot & sometimes not.  

When it doesn't boot, it just hangs at that message until you hit Ctrl-Alt-Del.  

If it does boot, it simply goes into the Microsoft Registry Checker, stating that the registry was corrupted, but it is now fixed.  It lies, however, because when it re-boots, it doesn the same thing.  

I have tried everything I can think of.  I have tried editing the Config.sys and Autoexec.bat files, but to no avail.  I have even tried re-installing Windows from a boot CD-ROM, but it won't install.  It tries to, but then doesn't quite get to the copying files part, and crashes.  

What should I try next?  Any suggestions?

Thanks,

~ace
LVL 1
TopaceAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

 
stevenlewisCommented:
Replace the RAM in the machine
0

Experts Exchange Solution brought to you by ConnectWise

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
 
Asta CuTechnical consultant & graphic designCommented:
I think Steve's right on there.  I was trying to find a RAM (Memory Tester) that I used some time ago without luck, perhaps you'll find something here:  They're not 100% accurate, but for my situation, showed me mine was fine back then.
http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=free+ram+tester
0
 
Asta CuTechnical consultant & graphic designCommented:
Norton Diagnostics' memory test fails on systems with more than 256 megabytes of RAM
http://service2.symantec.com/SUPPORT/nunt.nsf/pfdocs/1999090713442709
0
Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

 
pleasenospamCommented:
If he has added or replace the memory in the last few days, then there is a
configuration problem, or one of the chips is bad. If he has done nothing to the
hardware recently, then the advice above is correct and memory should be replaced.
However, in either case it is worth a try to take the chips out and reseat them,
which amounts to an automatic cleaning of the pins.  Also, if the computer has been
sitting in one place for a long time, you might try getting a can of compressed
air and blowing the dust out.

In any case, be careful that you don't damage the pins by careless insertion, or be
introducing static electricity.  I am always careful to keep a bare arm against the
chassis when fooling around with components.

Finally, use "Memory Test Fail" in GOOGLE and see what others have to say.  Sometimes
other failures are involved.  Here is the link:

http://www.google.com/

0
 
Asta CuTechnical consultant & graphic designCommented:
This is pretty informative as well.
http://www.pcguide.com/ts/x/sys/booterr.htm
Check the left for Memory Access errors; could be RAM, could be MOtherboard...
0
 
stevenlewisCommented:
here is a more thorough mem tester
http://www.simmtester.com/PAGE/products/doc/docinfo.asp
0
 
Asta CuTechnical consultant & graphic designCommented:
That the one, Steve!  In fact, I think you're the one who gave me that great link a year or so ago and it helped me.
":0) Asta
0
 
stevenlewisCommented:
:~)
0
 
stevenlewisCommented:
From MS

Registry Checker Continues to Detect Registry Damage

see here

http://support.microsoft.com/support/kb/articles/q186/9/09.asp 


0
 
emery800Commented:
I would suggest that you remove the ram and clean it with an eraser and then reseat it before replacing it. Dave
0
 
CrazyOneCommented:
Cool it is Dave. How you be Dave? Glad to see ya my freind.
0
 
Asta CuTechnical consultant & graphic designCommented:
Hi, Dave. ":0) Asta
0
 
emery800Commented:
Hi all! Missed the group! :>)
0
 
TopaceAuthor Commented:
Well, it seems to be the consensus that the Memory is bad.  I was afraid of that, but I wanted to be sure.  

He has either pc33 or pc66 (I think) RAM (DIMM) in his computer right now.  I am going to check to see what his mobo will allow, and see if I can get a deal on some cheap RAM.  

~ace
0
 
jbfstplkCommented:
I like MemDoc from

http://www.simmtester.com

Let the program make several passes, but if any pass fails, that is reason enough to replace the memory module.

Joe
0
 
TopaceAuthor Commented:
Sorry for the delay in grading.

~ace
0
 
stevenlewisCommented:
Glad we were able to help
Steve
0
 
Asta CuTechnical consultant & graphic designCommented:
":0)
0
 
jbfstplkCommented:
Is it Asta and Dave or Dave and Asta?  Steve, you know?
0
 
stevenlewisCommented:
I know both Dave and Asta (from here of course)
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.