ATTN SysExpert - reference #20313526 Modem Won't Install
Posted on 2002-07-24
This is a followup question in ref to "Modem Won't Install-Display Settings Gone Bad" (20313526 PAQ) dated 6/18/02. After weeks of dealing with Dell about the unknown modem and the drivers (they sent 2 other CDs with incorrect drivers & no tech was able to install the modem), I took your advice and started complaining - forcefully. Dell sent me a new computer (arr Monday), and although I'm grateful, there is another major problem. The replacement computer (exact specs as old computer) came pre-loaded with WinMe. Before the replacement computer was shipped, I requested Win98 and was assured this would be the OS installed. I am not computer savvy enough to replace WinMe with Win98 (I read some of the posts here concerning this and am in a fog). Guess what I'm asking you, should I keep the replacement computer & suffer thru WinMe (have to return my Win98 computer) (or) should I return the WinMe computer, buy a new modem from Ofc Max (3Com), and tell Dell, thanks but no thanks. My warranty will transfer to the new computer if I chose to keep it.