Solved

Win2K Upgrade Freezes

Posted on 2002-07-24
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Last Modified: 2010-04-14
My organization is trying to upgrade all of our Windows NT 4.0 Workstations to Windows 2000 Professional.  We are running an upgrade because we would like to not have to run a fresh install as that would mean reinstalling all the apps and settings on all of our systems.  We just don't have the resources to do that.

The Problem...
When we perform the upgrade, all of our systems lock up at the same spot, at about 60% on the Installing the Devices.  The only time it works is if we do a fresh install where we format the drive.  Why would the fresh install work but an upgrade fail?

The Equipment...
MSI K7TPro2-A Socket A Motherboard
800 MHz Duron Processor
128 MB PC-133 SDRAM
20 GB Ultra ATA/100 WD Hard Drive
48X Sony IDE CD-Rom
8 MB XPERT 98 Rage XL PRO AGP ATI Graphics Card
3COM 10/100 PCI NIC (3C90x)
250 MB IDE Iomega Zip Drive

What we have tired...
Tried upgrading the BIOS.
Tried it with the BIOS set to Optimized Defaults
Tried it with the BIOS set to Fail Safe Defaults
Tried it with UDMA on the IDE Controllers disabled
Tried it with USB disabled in the BIOS
Tried it with an unattended upgrade over the network
Tried an upgrade using the CD in the system

Please reply via e-mail (djb4763@rit.edu).
Thank you.
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Question by:Altinac
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Expert Comment

by:CrazyOne
ID: 7175846
Well I believe the problem is with the 20 GB Ultra ATA/100 WD Hard Drive. Following is a statement from WD. Although you said you disabled the UDMA but perhaps you could try it agian.

"Windows 2000 by default does not support ATA 100 data transfer rates. Microsoft has added support for ATA 100 in Windows 2000 with the release of Service Pack2. This can be installed once Windows 2000 is loaded on the hard drive. If you are experiencing any issues during Windows installation, disable UDMA mode in the system BIOS. Once the installation is complete and you have installed Service Pack 2, enable UDMA again."

BTW If you are doing the upgrade form within NT 4 then I would suggest booting off the Win2000 CD and install from there.


The Crazy One
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Expert Comment

by:mfutty
ID: 7212535
This is most likely due to the system bios not being set to Windows 2000 (enabling plug and play detection). If you reboot and change it to the proper setting, the installation should continue and completes.
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Author Comment

by:Altinac
ID: 7214201
Already tried that.
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by:cempasha
ID: 7829259
Dear questionner/expert(s)

No comment has been added lately, so it's time to clean up this TA.
I'll leave a recommendation in the Cleanup topic area that this question is to be:

- PAQ'd and pts refunded

Please leave any comments here within the next seven days.

==> PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER ! <==

Pasha

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Netminder earned 0 total points
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Per recommendation, points refunded and question closed.

Netminder
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