office 2000 CD not recognized
Posted on 2002-07-24
Microsoft Word requested the office 2000 small-business (first release version) CD ROM. I put the appropriate CD-ROM (disk 1) into my CD drive but I got a message saying that it is not available.
When I looked in the "My Computer" folder, I saw that Windows was listing the CD as "Audio CD" instead of office 2000 small-business.
There is no apparent dirt or scratch on the bottom of the CD. I tried putting in disk 2 and it is also being recognized as a "Audio CD." In fact, when I put in either CD, the AutoRun feature starts Windows media player instead of the setup program.
I tried a CD ROM for a totally different program and it was recognized correctly, so I know that the CD drive is okay.
The only thing I can think of that is significantly different about my system since the last time I used the office 2000 CD ROM, is that I upgraded from Windows 98 to Windows 98 second edition. I'm also running a different antivirus program.
Can someone shed some light as to why this is happening and how to Fix it? Thanks