Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Slow Connection.

Posted on 2002-07-24
8
Medium Priority
?
192 Views
Last Modified: 2013-12-27
Guys I dont know I am having slow modem connections because of my Modem or somthing else. I Changed my modem just to make sure is it my modem or somthing else That new modem also connected me at the low speed , Then I used another PC and even that Pc connected me at the Low Speed. While my Modem connects me to the Internet the modem Gives me very Strange noises Like its breaking up and then coming to Normal tune. Please Lemme know but exactally Should I do to solve this problem.
0
Comment
Question by:Saqib Khan
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 31

Accepted Solution

by:
rid earned 400 total points
ID: 7177903
If more than one modem, and another PC, gives slow connection, my guess would be that the problem lies in the phone line quality. What's your environment (countryside cottage or city apartment)? Do you have many devices hooked up to your phone connection (alarm circuitry, fax, wireless phone station, many phones)? In-house wiring done professionally? Do you have a line-splitter?

Regards
/RID
0
 
LVL 23

Author Comment

by:Saqib Khan
ID: 7179163
No I dont have any Aditional Devices connected to my Phone Line. I live in a City Apartment.
0
 
LVL 31

Expert Comment

by:rid
ID: 7179397
What is the speed you get? Did it use to be better at some point?
If the speed has gone down, without any changes in your setup, I'd call the telephone company and describe the problem.

Regards
/RID
0
Learn Veeam advantages over legacy backup

Every day, more and more legacy backup customers switch to Veeam. Technologies designed for the client-server era cannot restore any IT service running in the hybrid cloud within seconds. Learn top Veeam advantages over legacy backup and get Veeam for the price of your renewal

 
LVL 23

Author Comment

by:Saqib Khan
ID: 7179399
I used to Enjoy 53.3, now at 33 or 14.4, even if it connects me at 53.3 results are like 17.7k.
0
 
LVL 2

Expert Comment

by:Chicko
ID: 7187896
From what you have stated it is defiantly the phone line! What to do about it and get results is the problem!

If you pick up the phone and call a mate and there is crackle in the sound then good! If not then I'm out. Telecom companies are required by law to provide good quality telecom services to consumers, but I'm not sure about modem connection speeds.

If it sounds good on a voice call then you are in a little trouble. Don't let on about the modem to start with, maybe ask your neighbours if any of them are experiencing problems, via modems. If so you may all be able to complain about the service.

I know this does sound very dodgy and it is but the other option is for the telecom company to tell you to go screw yourself.

Don't quote me, but that's about what I got from Telstra in Australia, I was lucky enough to move house soon after I was told.

Regards,
Chicko.
0
 
LVL 31

Expert Comment

by:rid
ID: 7187988
Yes, I too think a chat with the telco is called for. They may have been doing something to the exchange setup that will not be noticeable for a voice connection, but shows up on modem transfers. If possible, do as suggested above and talk to a neighbour.

Cheers
/RID
0
 
LVL 17

Expert Comment

by:rayt333
ID: 7189484
Here is a couple of test sites to check your line.
http://www.bandwidthplace.com/speedtest/
http://homepage.tinet.ie/~leslie/testpage.htm

Test your line at different times of the day and night and keep track of the results, it may give you a clue as to what the problem may be.
0
 
LVL 23

Author Comment

by:Saqib Khan
ID: 7189570
it was the phone line, You guys are right. I bought new modem for no reason(lol).
0

Featured Post

Q2 2017 - Latest Malware & Internet Attacks

WatchGuard’s Threat Lab is a group of dedicated threat researchers committed to helping you stay ahead of the bad guys by providing in-depth analysis of the top security threats to your network.  Check out our latest Quarterly Internet Security Report!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When posting a question about a Cisco ASA, Cisco Router or Cisco Switch, it can aid diagnosis if a suitably sanitised copy of the config is provided. It is much better to leave as much of the configuration as original as possible, as it could be tha…
Before I go to far, let's explain HA (High Availability) and why you should consider it.  High availability is the mechanism used to provide redundancy to any service at the same site and appears as a single service to the users of that service.  As…
This course is ideal for IT System Administrators working with VMware vSphere and its associated products in their company infrastructure. This course teaches you how to install and maintain this virtualization technology to store data, prevent vuln…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
Suggested Courses

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question