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Open new mail in Groupwise when clicking on e-mail link

Posted on 2002-07-25
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Last Modified: 2012-05-04
How can I setup my Groupwise or windows to open a new mail window in Groupwise when clicking on an email  mailto hyperlink? Thanx in advance.
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Question by:skynergy
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Expert Comment

by:CyberWizard
ID: 7181343
what windows version are you using?
are there any more e-mail clients installed on the system?

what opens if you click a mailto link?
normally a window opens which asks which settings you would like to use.
if you see that click on Novell default settings and ok.

this should open groupwise...
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Expert Comment

by:Raver33
ID: 7188391
Internet Browser Mail Integration makes GroupWise your default e-mail program, so that whenever you click an e-mail link on a web page or choose the Mail command in your browser, GroupWise opens.

Try reinstalling your GW client, and choose the Mail Integration option.

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Author Comment

by:skynergy
ID: 7189997
I am using Win 2000. Someone installed Outlook on this PC as well and that's why I have the problem. It starts Outlook but it is not setup for the Groupwise server.

I looked at the programs tab in the internet explorer tab but see no option for Groupwise just Outlook.

Isn't there a registry setting or a setting in Groupwise to make it the default mail program?
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Expert Comment

by:Raver33
ID: 7190405
Not that I could find.  The only way I know how to do it is to do the reinstall, with the Browser Integration option.  This will then give you the option to have Groupwise be your default email program in the IE options.
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Expert Comment

by:CyberWizard
ID: 7190482
I got win2k as well and have outlook installed too.
as well as outlook express.

try this:
go to control panel, there should be a mail icon in here.
if you double click
and go to show profiles you can specify the novell default settings as the default account.

this is a lot faster than reinstalling and you will also need to uninstall outlook for this to work...
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Expert Comment

by:CyberWizard
ID: 7190490
when starting windows messaging use this profile:
novell default settings
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Author Comment

by:skynergy
ID: 7192537
Hi CyberWizard. I am also using Win 2000. When I go to the Control Panel, click on the mail icon, click on show profiles, I have only 1 profile which is the Default Novell Settings. This account is selected as the default profile. When I click on a mailto link on a webpage I get the following windows alert: Windows Messaging: The action could not be completed. I click on OK. Then I get a next alert window: Problem with Shortcut: The mail program was unable to send mail.

Any other ideas?
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Expert Comment

by:CyberWizard
ID: 7192771
hmmm..strange, can you take a look in the registry under:
hkey local user | software | microsoft | windows NT | current version | windows messaging subsystem

and tell me what is listed under profiles besides novell default settings...
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Expert Comment

by:CyberWizard
ID: 7192776
okay got it.

Setup MS INTERNET EXPLORER 4.0 and above

 Open Internet Explorer, and click on the Tools top menu

 Select Internet Options in the Tools menu

 Change the E-mail: field to GroupWise (highlighted field)

 Press the "OK" button
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Author Comment

by:skynergy
ID: 7192793
I don't have GroupWise to choose from when going to the Tools, Internt Options, Programs, EMail. Only Outlook, HotMail, Outlook Express.
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Accepted Solution

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CyberWizard earned 50 total points
ID: 7192905
Make GroupWise
Your Browser’s Default Mail Program
If you use Internet Explorer, make GroupWise your default mail program. It’s fun and easy.
[ Download Browser Default Mail Program C3PO ]
http://www.novell.com/coolsolutions/gwmag/assets/multimedia/mltoins.exe

[ How do I install a c3po? ]
http://www.novell.com/coolsolutions/gwmag/html/c3po_instructions.html
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Author Comment

by:skynergy
ID: 7193073
Great that fixes it. Thank you for all your help!
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LVL 4

Expert Comment

by:CyberWizard
ID: 7193362
you're welcome.
regards,

CW
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