Open new mail in Groupwise when clicking on e-mail link

what windows version are you using?
are there any more e-mail clients installed on the system?

what opens if you click a mailto link?
normally a window opens which asks which settings you would like to use.
if you see that click on Novell default settings and ok.

this should open groupwise...

Internet Browser Mail Integration makes GroupWise your default e-mail program, so that whenever you click an e-mail link on a web page or choose the Mail command in your browser, GroupWise opens.

Try reinstalling your GW client, and choose the Mail Integration option.

I am using Win 2000. Someone installed Outlook on this PC as well and that's why I have the problem. It starts Outlook but it is not setup for the Groupwise server.

I looked at the programs tab in the internet explorer tab but see no option for Groupwise just Outlook.

Isn't there a registry setting or a setting in Groupwise to make it the default mail program?

Not that I could find.  The only way I know how to do it is to do the reinstall, with the Browser Integration option.  This will then give you the option to have Groupwise be your default email program in the IE options.

I got win2k as well and have outlook installed too.
as well as outlook express.

try this:
go to control panel, there should be a mail icon in here.
if you double click
and go to show profiles you can specify the novell default settings as the default account.

this is a lot faster than reinstalling and you will also need to uninstall outlook for this to work...

when starting windows messaging use this profile:
novell default settings

Hi CyberWizard. I am also using Win 2000. When I go to the Control Panel, click on the mail icon, click on show profiles, I have only 1 profile which is the Default Novell Settings. This account is selected as the default profile. When I click on a mailto link on a webpage I get the following windows alert: Windows Messaging: The action could not be completed. I click on OK. Then I get a next alert window: Problem with Shortcut: The mail program was unable to send mail.

Any other ideas?

hmmm..strange, can you take a look in the registry under:
hkey local user | software | microsoft | windows NT | current version | windows messaging subsystem

and tell me what is listed under profiles besides novell default settings...

okay got it.

Setup MS INTERNET EXPLORER 4.0 and above

 Open Internet Explorer, and click on the Tools top menu

 Select Internet Options in the Tools menu

 Change the E-mail: field to GroupWise (highlighted field)

 Press the "OK" button

I don't have GroupWise to choose from when going to the Tools, Internt Options, Programs, EMail. Only Outlook, HotMail, Outlook Express.

Great that fixes it. Thank you for all your help!

you're welcome.
regards,

CW