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Personal Folders GONE !!!!!!!! Help

Posted on 2002-07-27
23
Medium Priority
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Last Modified: 2012-05-04
Hi all ,,,
I had a total upgrade to my PC including new hard desk ,now ,b4 the upgrade I forgot to backup my outlook personal folders...when I got the new PC with outlook xp ,there was - of course- no personal folders.
I went back to the old hard desk I look for any *.pst file ,.I found nothing !!! where r they ??? can any one help me ..pleassss.

thanx
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Question by:mel7_71
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23 Comments
 
LVL 23

Expert Comment

by:slink9
ID: 7183264
Would this be Outlook or Outlook Express?  If Outlook Express you should do a Start-Find-Files or Folders and search for *.dbx
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Author Comment

by:mel7_71
ID: 7183266
it's outlook .
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LVL 23

Expert Comment

by:slink9
ID: 7183317
Have you done a Start-Find-Files or Folders and looked for *.pst?  Dis you make sure it included all subfolders?
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Author Comment

by:mel7_71
ID: 7183319
yes I did ...slink9....:(
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LVL 23

Expert Comment

by:slink9
ID: 7183333
Got me by the sneakers.  Maybe someone else knows where it is hiding.
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LVL 4

Expert Comment

by:tituba2
ID: 7183397
Does Outlook still exist on the first hard drive?
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LVL 16

Expert Comment

by:Neo_mvps
ID: 7183531
Since you didn't mention what operating system you were using before the upgrade, I will warn you that Windows Explorer will not traverse hidden/system directories unless you specifically configure it to do so.  (After configuring Windows Explorer under Winxp to show all hidden/system files, you even have to configure the search to look in those directories.)

In any event, the following might help
Win9x:
\Windows\Application Data\Microsoft\Outlook
\Windows\Local Settings\Application Data\Microsoft\Outlook

NT4:
\WINNT\Profiles\<userid>\Application Data\Microsoft\Outlook
\WINNT\Profiles\<userid>\Local Settings\Application Data\Microsoft\Outlook

2K/XP:
\Documents and Settings\<userid>\Application Data\Microsoft\Outlook
\Documents and Settings\<userid>\Local Settings\Application Data\Microsoft\Outlook


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Author Comment

by:mel7_71
ID: 7184597
tituba2 : no outlook no longer exists.

Neo mvps : the OP Sys is 2k & I did what u said , I found 4 files 3 office data file and 1 DAT . none of them is the target file !! one more thing ...I found 1 file "userid.office data file " when I try to open a new  outlook data file from the file >new ...the dialog box refuses the file coz it's not a outlook data file !!!!! the only file I can open is archive.office data file and it contains the calander ,sent items ...but not the lost personal folders .
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LVL 16

Expert Comment

by:Neo_mvps
ID: 7185262
I could have swore someone already suggested this... if you have access to the old machine (ie. it still boots -- etc.), just start Outlook on the old machine and right click on Outlook Today and select Properties.  Selected the Advanced button to get to a dialog that will show you the path/filename to your mailbox.  (works for pst files but not if your default mail store is an Exchange mailbox)
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Author Comment

by:mel7_71
ID: 7187216
Neo mvps : I have connected the old hard disk and run it ,there is NO OUTLOOK Program ,I search for .pst files (hidden files) and no luck ,,
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Author Comment

by:mel7_71
ID: 7187218
and one more thing .. my default mail store is an Exchange mailbox.
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LVL 23

Expert Comment

by:slink9
ID: 7187564
That information would have been helpful earlier.  If your default mail store is an Exchange mailbox, connect to the Exchange Server and open your mailbox.  That is where it will reside.
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Author Comment

by:mel7_71
ID: 7187573
slink9 : It's personal folders and they are stored in the machine..not the server ,,and that information was to tell Neo mvps .....
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LVL 16

Expert Comment

by:Neo_mvps
ID: 7188034
actually slink is right.  if your old computer's default mailbox was the exchange server, then you wouldn't have a pst file on the local drive.  the most you would have is an archive.pst (holds old calendar items by default), and *.ost if you had offline storage (this is a mirror of what is on the exchange server), and *.oab (offline address book) files.

the archive.pst would be the only thing you cart over to the new machine.

cheers,
/neo

PS - if you did a search from the command line (e.g. dir *.pst /a /s) and nothing turned up, then I would say you had a successful upgrade.
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LVL 23

Expert Comment

by:slink9
ID: 7188232
Those were exactly my thoughts, but I don't seem to be getting any respect here (right, Rodney??) so I figured I would just leave it alone.
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Author Comment

by:mel7_71
ID: 7189722
forgive me slink9 ..do not take it personal pal ;), I only was answering Neo mvps Question ,,, any way Experts ,,I thought that those pst files are in the machine ,,coz whenever the server is down I was able to look at them ..any how .. in the mailbox there's nothing and for the search from the command line ...I could not perform it ..coz the directory is a network directory ...
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Expert Comment

by:bobfredson157
ID: 7193842
Just because his default store was his Inbox does not mean he did not have PST's as well.  If the PST files cannot be found, then there is no way to recover the Personal Folders, as they are stored locally.  The only way to restore is to recover the PST files from the original hard drive.
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Expert Comment

by:JohnWatts
ID: 7200950
When you set up the PST, do you remember if you went with the defaults for the file location?  We've got users where I work who have PSTs up on their network shares.

Bad thought, you said that Outlook was not on the old system.  Did the drive get rebuilt?
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Author Comment

by:mel7_71
ID: 7202567
actually I don't remember the location ..whether it's the default or  another place :( ...and the drive was rebuilt.
0
 

Author Comment

by:mel7_71
ID: 7332336
request to delete the Question ...no answer ...
thanx
0
 
LVL 44

Expert Comment

by:bruintje
ID: 7347222
Hello mel7_71

this question is open for more then 2 months
time to clean up
if not stated otherwise

my recom will be
-PAQ and refund
-this will be finalized by an EE Moderator
-with no further update (26.10.2002)

PLEASE DO NOT ACCEPT THIS COMMENT AS ANSWER

HAGD:O)Bruintje
posted by ToolzEE v1.0
0
 

Author Comment

by:mel7_71
ID: 7355547
PAQ and refund
0
 

Accepted Solution

by:
Jgould earned 0 total points
ID: 7375499
Question has been closed as per recommendation

JGould-EE Moderator
0

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