Solved

PCI install Probelm

Posted on 2002-07-28
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Last Modified: 2013-11-09
Hi all..
system: IBM Aptiva Pentium III 550mhz 196MB RAM
windows 2000 professional SP2

I have 3 PCI slots (and one AGP*1 )
1 geoforce MMX2 PCI graphics card
1 GVC v90 PCI Modem
and 2 network cards
a Netgear FA311
and a RTL8139A

I cannot get an ethernet card to install properly.

Every time I Get the install wiz saying

device not installed
data is invalid

and in DEVICE Manager ->Properties

This device is not configured correctly. (Code 1)

To reinstall the drivers for this device, click Reinstall Driver.

updateing/reinatalling the driver has the same result.

I have tried the following:

lattest Win2000 drivers for both cards (from manufacture)
lattest BIOS for computer

I have swapped all the cards in various slots and both the modem and graphics card work

I have run the diag for the RTL card and it comes up fine (except for loading the driver or linking to the network)

I have removed all the PCI cards (and used a AGP Graphics card) and just intalled either card in slot 1 or 2 or 3

What can i do?
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Question by:wford
8 Comments
 
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Author Comment

by:wford
ID: 7184114
Oh, I am only trying to get 1 PCI ethernet card to work.
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Expert Comment

by:SysExpert
ID: 7184275
Try a different network card. Realtek cards are difficult to get working many times.
Get another netgear , Intel, or 3 Com.

I hope this helps !
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Expert Comment

by:magarity
ID: 7184307
I can only guess that sysexpert may be correct here.  As far as the Netgear brand you already have, I once had three model 312 NICs in one machine (DMZ model firewall) all at the same time and I know that works perfectly.  I suggest another model 311, so the Netgear driver you know already works can handle both cards.
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Author Comment

by:wford
ID: 7185291
I have tryed the RTL8139A ethernet card too and it does not work in my system, but does in another win 2000 computer(with a newer motherboard)...

Ill go and swap it over(the netgear), but I have a feeling it has something to do with my system, not the card.

Any other ideas ?
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Expert Comment

by:SysExpert
ID: 7185334
Other options, after trying a different NIC are.

1) Turn off Plug N Pray and load it manually.

or

2) Do a total reset of your CMOS BIOS using the motherboard jumper( after writing or saving all the settings ).  This may help resolve the problem.

I hope this helps !



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Expert Comment

by:Griffon
ID: 7188213
try and make sure that there is no resource sharing going on with this card. I have found that that can cause some problems in the past.

Try the card in a different slot in the machine if you have not already because

A) this will reseat the card and it might not be in the slot properly.

B) The slot you are currently using might not be working correctly

Further more load in using safe mode and make sure there are no duplicates of this device floating around in the background causeing problems as you have obviously tryed to install this more than once. If you want to make sure that it is not old config probs the best thing to do is to reinstall windows on your machine.

Another problem is that windows sometimes detects an INF file in its own listings and so it wont detect or load your card correctly loading incorrect information instead. I believe that you can place an INF file directly into the windows listings so that it will auto detect the correct driver and load it with no difficulty. If you would like further information about this then just shout and I will see if I can dig up further instructions if you need them.

Hope that this is of some help I will see what else I can come up with.

Griffon.
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Accepted Solution

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wford earned 0 total points
ID: 7189204
thanks all, i have a work around..

I tried both cards in another machine and both work just fine. I got another sound PCI card and tried different slot combinations and card combinations and no luck, I am now sick of restart.

So I borrowed an old T10 ISA card installed it and off it went..so rather than wasting more time, i will stick with this one.

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