troubleshooting Question

Lost Data

Avatar of funkymonk
funkymonkFlag for United States of America asked on
Apple OS
4 Comments1 Solution261 ViewsLast Modified:
Hi,

I have a friend who has a used iBook and she say that suddenly ALL her data and some programs are gone.  I'm not really a Mac person, but I'm good with PCs and I poked around but couldn't find any of the data.  I did a Sherlock 2 search, but it said (after about 1/2 a second) that it couldn't find anything with "side" in it (which is a word in a lot of her document titles.

She is now only using 634 MB of her 3.4 GB drive (no idea what she was using before).  The trash is empty.

She said she rebooted because something strange was happening and when the computer came back up, there was a blinking question mark (doesn't sound good)

Any idea where her data may have gone, is there any way to recover it (programs that can recover "deleted" data) etc.

Any help would be greatly appreciated

Thanks

Ben
ASKER CERTIFIED SOLUTION
weed

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 4 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 4 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros