troubleshooting Question

Compaq Presario Notebook Model 1244

Avatar of Asta Cu
Asta CuFlag for United States of America asked on
Windows XP
6 Comments1 Solution1051 ViewsLast Modified:
Worked on my brother's old Notebook (Mod 1244), the first I've ever experienced.  It came preinstalled with 32MB RAM, upgraded to 160MB RAM.  Also came preinstalled with Windows 98 and tons of software he doesn't need or want.  Was amazed to find that the entire D drive is filled with old System_Save files we can't remove; also he can't find the original Compaq Restore/Setup CD.  Found I could order a replacement but here's the question he has:

1)  Doesn't want all this proprietary software, nor does he want/use all the diagnostics, etc. that came preinstalled.

2)  Wants to upgrade to Windows XP, but Compaq Tech Support confirmed that this model doesn't qualify for an XP upgrade because it didn't have the pre-req of Windows ME installed.

3)  Ran the XP Upgrade Advisor and find that most of what is installed from the Compaq-related stuff is not compatible.  

4)  Need specific guidance on our options, since he wants XP, and probably should be XP Pro vs. XP Home which has better networking support.

5)  The BIOS doesn't appear to support any CD Boot options, unclear what is needed to help fix that so that perhaps we can Fdisk to wipe the drives, and do a whole new install of the full version, but completely unsure if the system will run at all without all the specific proprietary Compaq drivers and support tools.

Really need comments to guide me on how to get him what he wants and not make this system completely unusable; never dealt with such proprietary pre-installed environments before.  Appreciate step-by-step instructions so I can send them to him directly to accomplish.

Thanks, if more is needed, let me know.  

":0) Asta

P.S.  Tried to upgrade 98 to 98SE, but he wants XP!
Wesley Lennon
VP of Domestic & Int'l Operations - Retired

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