troubleshooting Question

Tracking use of a custom form

Avatar of bcad
bcad asked on
Outlook
9 Comments1 Solution245 ViewsLast Modified:
We are using Exchange 5.5 and Outlook 2000, and have created a custom form that is going to be forwarded though our organization along a set path (no set list of specific people though: it is generic, i.e you send to your supervisor, who sends to their manager, who sends to the VP...you get the idea).  At each stop along the way the info will be reviewed, and the appropriate person will check a little box saying that they approve, then forward to the next person along the line.  

Eventually these forms are going to end up in HR, and they want to know if it is possible to "monitor" the progress as the form advances through the "list" of people.  I.e if they get a call saying "where is this form", they can look and see that it has been forwarded through to personX, who hasn't done anything with it yet.  This person will *not* have administrative rights on the Exchange server, so we can't use those tracking options directly.  Is there an elegant solution to this??  Using VBA, server scripts, something along those lines??  I know there are other ways using other software, but they really like the custom email form idea, and we want to know if tracking the use of a custom form is even possible.

Any insite or direction would be greatly appreciated.  Please note that I won't be able to respond right away, as I am on vacation for the next week (woohoo!).

Thanks.
ASKER CERTIFIED SOLUTION
jessnjeff

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 9 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 9 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros