troubleshooting Question

HP 5300C scanner and Windows XP

Avatar of PJman
PJman asked on
Peripherals
1 Comment1 Solution935 ViewsLast Modified:
I installed the HP 5300c XP scanner software on my Dell computer running XP.  The scanner works fine, however when I shut the computer off and turn it back on the device manager shows a yellow exclaimation point next to the scanner.  I need to unistall the driver and load the driver back on for it to work again. If I just log off and log back on the scanner is fine.  What could this be??
Thanks for any help..

Ed
ASKER CERTIFIED SOLUTION
cherrybumpkin

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 1 Comment.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 1 Comment.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros