troubleshooting Question

Auto-reply hiding email address.

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alexpreston asked on
4 Comments2 Solutions741 ViewsLast Modified:
[Exchange 5.5]

I have a standard setup, with emails from a website being delivered to various email accounts. These accounts have Outlook rules loaded onto the server to reply to the mails if they have the correct subject line.

This works fine.

The problem is that I have been asked to hide the email address that the reply is sent from. The idea is that all communication has to be sent through the website so that the subject lines are controlled, and rules applied to forward the emails to appropriate distribution lists.

I have tried to setup a "dummy" email account, with a SMTP mail address such as "Auto-Reply". I can then send an email from this account using the additional "From" field in Outlook. I have tested this and I can send mail like this. However if I try to modify the rule so that the reply email uses this From address, it fails to upload to the server. The error is the unhelpful "not enough memory on the ms exchange server" one.

So I think maybe this cannot be done???

If it cannot then I need to find an alternative solution. I think this will involve writing event scripts to reply to the emails myself. Am I on the right track? If so how do I begin to go about this?

Thanks in advance,


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