troubleshooting Question

GeForce4 MX 440 Causes PC to Lock up

Avatar of pinko
pinko asked on
HardwareComponentsPC
15 Comments1 Solution4639 ViewsLast Modified:
Hi,
 
I'm trying to  install a Prolink PixelView GeForce4 MX 440 64 MB AGP Video card into my Hewlett  Packard Pavillion 8509 (PIII450, 320 MB RAM), running Windows  2000.
I installed it and  installed the drivers and it appeared to work fine, but after I boot up and use  the machine for a few minutes, it freezes and I have to reboot. This happens  every time 2 or 3 minutes after I boot up the machine.
The installation  guide says that if it freezes up, disable virus scanners, which I have done but  it still has the problem.
I also went to the  Prolink website and downloaded the latest drivers, and installed them but it  still freezes up.
 
The install guide  also says to ensure that there is no IRQ conflict between the Geforce card and  another card. I looked in the Device manager and it says that there is no  conflicts. But one thing I noticed is that my old graphics card (nVidia Riva  TNT), had an IRQ of 9, and when I install the Geforce4 card, the Riva TNT  disappears from the device manager and is replaced by the Geforce4, but it still  has the same IRQ. Could this possibly be causing the problem? Should I uninstall  the Riva TNT card and then try the GeForce again?
I have this combo  type card that came with the PC with a Modem, video and sound card in one. I did  a bit of digging and also found that my modem has an IRQ of 9 also and so does  'Riptide Bus/Firmware Downloader' under 'Sound, Video and Game Controllers'.  Could this be causing the problem? If so, how can I change the IRQ setting for  this card?
 
The install guide  also says "Have you assigned an IRQ to VGA in your BIOS? If not, do so.". I went  into the bios by hitting F1 at startup, but couldn't see anything about VGA or  IRQ...? Can anyone tell me where this setting might be?
 
The install guide also says to install the latest AGP  drivers for my motherboard. Can anyone tell me how to tell what motherboard i  have and/or where to download AGP dirvers? I emailed HP and they said that it is a custom motherboard made specially for HP, thus they can't tell me the manufacturer. Lucky me.
 
I also thought it could be overheating, but I tried  running it with the case lid off and even got a fan set up to circulate air  through the case all with no effect.
 
 
Can anyone  help???
ASKER CERTIFIED SOLUTION
Kyle Schroeder
Endpoint Engineer

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 15 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 15 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros