I am having problems with my HP ScanJet 3200C scanner. I use Windows 98. The scanner is connected with a parallel cable. The scanner is routed through the printer or the printer through the scanner. This is my problem:
A few months ago, when I scanned, the scanner bed began showing a verticle yellow line. It progressively got worse until the entire bed was yellow. Then it scanned with multicolored lines. It is making a noise when it scans. My husband tried cleaning the mirrors and the glass with alcohol. It still doesn't scan correctly. I can see the light as it passes when it scans. It starts off white, then turns yellow. Could the light be going bad and need replacing? I uninstalled and reinstalled the scanner and the printer. I tried some online support, downloading ScanJet 3200C Power Control Patch and a couple of other updates. This didn't help either. I emailed HP a couple of days ago but got no response so far. I haven't called them due to the $2 a minute charge. If I'm on the phone with them, as I have been with technicians with other companies, for 30 minutes or an hour, I could buy a new scanner. Any suggestions other than buying a new scanner? It's no longer under warranty.
Thank you in advance for any help.