troubleshooting Question

can't send/receive e-mail

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lchop asked on
4 Comments1 Solution238 ViewsLast Modified:
outlook 2002 stopped allowing me to send and receive e-mail.  Typing an e-mail message and clicking on "send" results in the message sitting in the outbox.

Also, when I go to the inbox and click on the "send/receive" button, nothing happens.

Around the same time this started happening, I noticed a rectangular icon with a horizontal line below it and a red X through the horizontal line. This appears in the "outlook today" window.

I checked my e-mail account configuration as far as the incoming and outgoing servers and my user id and password.  Also used the feature that tests the settings and it said they were working ok.

I am able to send and receive e-mail with the same account using outlook express without any problems.


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