troubleshooting Question

Scan Disk

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bobsing060797Flag for United States of America asked on
Desktops
36 Comments1 Solution530 ViewsLast Modified:
I normally use Netscape 4.76 and needed to use IE 5.5 today.  When I did it took me to the Windows Update website, where I downloaded their "Critical Updates" which downloaded and installed while I was online and then suggested that I allow them to reboot, which I did.  When it tried to come back up, it froze, I tried a couple of warm boots (with Ctrl-Alt-Del) each leading to a frozen mouse before the icons on my desktop showed up.  Finally, I turned the machine off and then on which did allow it to boot fully to the desktop.  

As would be expected from turning the machine off and on, it brought up Scan disk, which did complete.  However, I got the message in the middle "Stmgr caused an error in Kernel32.dll and will now close."  I clicked OK and the machine came up and did the system updating to finish the install process of the Windows Update.  All seemed OK, except for that error message.  So, I decided to do a scan disk on C:.  

I tried both a standard and a thorough scan.  In both cases it showed "checking file allocation tables" an then "checking file folders" and brought up 5 (in the case of the standard scan) or 3 (in the case of the thorough scan) blue blocks and then repeated the two messages and a few blue blocks.  This repeated over and over and over.  In each case I finally canceled out.  

What is wrong, and how do I fix it?  Thanks for your help.  
ASKER CERTIFIED SOLUTION
CrazyOne

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