Cannot delete old email in Sent Items folder in Outlook 98

rick23
rick23 used Ask the Experts™
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Whenever I try to delete old email in the Sent Items folder, I receive the error, "The Messaging Interface has returned an unknown error.  If the problem persists, restart the computer."  

I ran the inbox repair tool, but that didn't work.  I also created another pst and transferred some folders there, because the user was close to her 2GB limit, but that didn't help either.  I don't know what else to do.  Any help would be appreciated.  
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Try holding down the Shift key and pressing delete.
Commented:
This article normally fixes it.  You've already tried some of the suggestions but not all:

283174.KB.EN-US OL98: (CW) Messaging Interface Returns an Unknown Error
http://support.microsoft.com/default.aspx?scid=KB;EN-US;283174
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