How can I open windows word program?

birdeye17
birdeye17 used Ask the Experts™
on
I cannot open my word program, all other programs will open. I checked my ntvdm and the window opened. So it said that my ntvdm subsystem works. The error messages I get are: Winword has caused a general protection fault in module User. EXE at 000c:00000108. And also a message sometimes that says Kernel 32 caused a general protection fault in module User EXE at 0003:00003bab. When I came to this site a message came up AP GTS Reports an ERROR 1001.
A message also comes up and says that my System's Resources are dangerously low. I checked my resource meter and it read 48%. I am really ignorant about all of this. Could someone please help me? Thanks So Much.
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dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.

Commented:
Remove and reinstall Word.  This sounds like corrupt files.

And also run a virus check on the system.
Like said above.  

Commented:
the low resources are a virus for sure..run a scan and see,
about the word it realy sounds like a bad file. try to reinstall.
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Commented:
You may just try to find and delete the normal.dot file. This can cause severe crashes in Word if it has been damaged for some reason, like a (macro)virus.

Regards
/RID

Commented:
I agree with rid. Sometimes, the Normal.DOT file will hose your Word program. Try deleting that first and opening Word again.

Commented:
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