Wierd Win2000 Networking Problem

A_Borg
A_Borg used Ask the Experts™
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I have two computers connected to an SMC 7004ABR router.  Both use DHCP to connect to the router.  One is Win98, which is having no problems.  The other is Win2000 pro, and it's sick!  Curiously, I can ping out to the internet from a dos prompt on the W2K machine, so I'm connected to the router.  BUT, if I use any network app like IE or FTP or NEWS, it times out.  IE looks like it's seeing the web servers, but it always times out on getting me the web page.  FTP and NEWS just time out.  The other Win98 machine is fine.  I've uninstalled Norton antivirus & firewall, but that doesn't help. HELP!
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Top Expert 2004

Commented:
first check the dns settings on the w2k box
in IE address bar type
http://206.169.61.185
see if you get here

Commented:
Are those pings that work fine using an IP address or are they resolving names?

Author

Commented:
Magarity - The pings work ok for IP addresses AND names.  For example, I successfully pinged AND tracert's AOL.COM.
Still can't connect from any apps like IE, Cuteftp or Agent, without them timing out on the connect.
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Author

Commented:
Magarity - The pings work ok for IP addresses AND names.  For example, I successfully pinged AND tracert's AOL.COM.
Still can't connect from any apps like IE, Cuteftp or Agent, without them timing out on the connect.
Top Expert 2007

Commented:
I would also compare

ipconfig /all

from a DOS window.
You can post the results here also.

Check to see that no proxy server is set up in IE, and turn off any firewall or similar programs.

 I hope this helps !

Author

Commented:
No firewalls or proxies.  Able to ping & tracert (ip addresses & names).  Just can't use cuteftp, IE or agent


Microsoft Windows 2000 [Version 5.00.2195]
(C) Copyright 1985-2000 Microsoft Corp.

F:\>ipconfig /all

Windows 2000 IP Configuration

Host Name . . . . . . . . . . . . : cr9568-b
Primary DNS Suffix  . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : OurHome

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix  . : OurHome
Description . . . . . . . . . . . : D-Link DFE-538TX 10/100 Adapter
Physical Address. . . . . . . . . : 00-05-5D-D2-49-BB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.24
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
Lease Obtained. . . . . . . . . . : November 16, 2002 13:09:18
Lease Expires . . . . . . . . . . : January 18, 2038 22:14:07
Top Expert 2004
Commented:
this refers to using ICS and PPPoE, but may apply
http://www.annoyances.org/exec/show/article04-107
change MTU on client
Les MooreSr. Systems Engineer
Top Expert 2008

Commented:
Agree with stevenlewis. Sounds like an MTU problem.

Try this utility and re-set your MTU
http://www.dslreports.com/front/drtcp.html

Commented:
Is that DNS suffix, "OurHome" provided by the router or did you specify it?  If you did it as a domain name when you installed WinXP, get rid of it by selecting a workgroup name.

Author

Commented:
Resetting MTU didn't help.  "Ourhome" is just a workgroup name.  No domain is involved.  Could this be DLL related or something?  Is there a DLL that all apps use to connect through the NIC connection?
Les MooreSr. Systems Engineer
Top Expert 2008

Commented:
The same dlls that hande dns resolution and ping, with are both obviously working. do you have proxy settings in your IE setup? If there is any box checked, uncheck it..
Top Expert 2004

Commented:
try msconfig for w2k
http://www.insideproject.com/showguide.cfm?guideid=31
and

http://www.insideproject.com/downloads/msconfig2k/msconfig.zip
then run it, and uncheck all but systrya and explorer (reboot) and see
thsi should eliminate a software conflict

Author

Commented:
stevenlewis:  Thanks for the util.  I tried a bunch of different options, including the one you suggested, but no change.  Now I've lost my quickstart taskbar. ;-(

Would I be better off just reinstalling W2K?  If so, is there a way that I can do so, and not lose all my current installed apps?
Top Expert 2004
Commented:
sure, just install it on top of itself, but you could try the recovery console first
of better yet run sfc first
sfc
http://support.microsoft.com/support/kb/articles/Q222/4/71.ASP
Top Expert 2007

Commented:
In your ipconfig /all, your DNS server is also pointing to the router.

I would try pointing it to your ISP DNS server and see if this helps.

Also please post
ipconfig /all from the working win98 machine.

 I hope this helps !

Author

Commented:
Windows 98 IP Configuration

        Host Name . . . . . . . . . : CR9568-A.OurHome
        DNS Servers . . . . . . . . : 192.168.2.1
        Node Type . . . . . . . . . : Broadcast
        NetBIOS Scope ID. . . . . . :
        IP Routing Enabled. . . . . : No
        WINS Proxy Enabled. . . . . : No
        NetBIOS Resolution Uses DNS : No

0 Ethernet adapter :

        Description . . . . . . . . : PCI Bus Master Adapter
        Physical Address. . . . . . : 00-80-C6-F7-B6-7B
        DHCP Enabled. . . . . . . . : Yes
        IP Address. . . . . . . . . : 192.168.2.22
        Subnet Mask . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . : 192.168.2.1
        DHCP Server . . . . . . . . : 192.168.2.1
        Primary WINS Server . . . . :
        Secondary WINS Server . . . :
        Lease Obtained. . . . . . . : 11 17 02 10:00:45
        Lease Expires . . . . . . . :

Commented:
Hello,

can you do a telnet 206.169.61.185 80 ?

did you install some freware apps ?

I ask this because it might be related to the fact that you got a spyware on your machine. Sort of newdotname.net that hijack your winsock dll and redirect to it's own dll.

Try to scan with adaware (www.lavasoftusa.com) AND spybot-search&destroy ( http://security.kolla.de/ )

Mishou
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