i have a dell 8200 w/xp pro, cdrw and dvd using roxio 5.2.The first time I tried to burn a few songs, it was very very muffled and no good. dell sent a new cdrw drive. Just installed ita nd copy of songs still are not good copies as they pop, crackle, skip, pause etc. Dell said could be software, so I unloaded and then reloaded roxio (basic w/dell) then even upgraded to roxio latest version on their web site. still have the same problems. Dell said that next they w=may want to reinstall xp. THis is not something I want to just try as you all know the efforts in reloading the op sys and programs abnd files etc. By the way, i have reloaded the op sys to get me system set up the way I wanted it from the factory setup, only putting in the programs i wanted. all else runs ok with no system problems.
the original cd also plays ok in the cdrw drive. the copy does not play ok in the dvd drive. I am copying at the softwares optimal speed. max is 40x . a indicator in the software said that the copy speed was 40 x but the write speed varied vbetween 5x and 6x. for what ever thats worth.....help!!